Entry-Level Customer Service Specialist Salary

The average rate for an Entry-Level Customer Service Specialist is $13.21 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$27,330 - $52,869
$27K
$39K
$53K
MEDIAN: $39,046
10%
50%
90%

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$9.65 - $18.56
$9
$14
$19
MEDIAN: $13.83
10%
50%
90%

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$0$52K
Salary $27,330 - $52,869
Bonus $294.41 - $5,795
Profit Sharing $78.64 - $4,502
Commission $494.60 - $14,504
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,821 - $46,543
  • Country: United States
  • Currency: USD
  • Updated: 19 Oct 2017
  • Individuals Reporting: 672
Hourly Data $0$29
Hourly Rate $9.65 - $18.56
Hourly Tips $0.75
Overtime $14.05 - $29.68
Annual Data $0$46K
Bonus $294.41 - $5,795
Commission $494.60 - $14,504
Profit Sharing $78.64 - $4,502
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,821 - $46,543
  • Country: United States
  • Currency: USD
  • Updated: 19 Oct 2017
  • Individuals Reporting: 1,750

Customer Service Specialist Job Listings

Popular Employer Salaries for Customer Service Specialist

Pay Difference by Location

National Average: $31,504

Larger city markers indicate a job is popular in that location.

Customer Service Specialist Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Specialist in Rancho Cucamonga:
"That I had to be more strategic and analytical."
Don't just let your work speak for you, advocate for yourself. Try to get your customer's to give you a letter of recognition or a letter of appreciation.

Customer Service Specialist in Brockton:
"Yearly raises."
The system is tedious but hang in there.

Customer Service Specialist in Fort Mill:
"Stress but beneficial."
Customer service is just that providing wonderful service to customers. You get yelled at, hung up on, cussed at, but you have to keep a smile on your face and in your voice and try to make that customer happy.

Customer Service Specialist in Cincinnati:
"Not about the patient."
The service we provide is not about the patient but the client.

Customer Service Specialist in West Point:
"Seasons."
I would like to know the seasons of business and hours worked variation. The amount of responsibility should receive more pay.

Customer Service Specialist in Indianapolis:
"There would be a lot of self-training."
Don't let th negative customers get to you. Remember, they aren't mad at you... They are mad at the situation. Just hear them out and come up with a solution together as a team rather than placing blame.

Customer Service Specialist in New York:
Smile and be sincere.

Key Stats for Customer Service Specialist

Gender

Female
68 %
Male
32 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 463 votes.
Less than 1 year
7%
1-4 years
77%
5-9 years
15%

Skills That Affect Customer Service Specialist Salaries


Microsoft Excel
▲7%



Software Knowledge
▲3%

Data Processing
▲3%



Office Administration
▼0%

National Average
$32,000

▼1%


Customer Relations
▼3%

Computer Service
▼3%


▼17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 463 votes.

Gender

Female
68 %
Male
32 %

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 64%
vision benefits
Vision: 56%
no benefits
None: 25%