Average Entry-Level Customer Service Specialist with Microsoft Office Skills Hourly Pay

$14.81
Avg. Hourly RateShow Salary
$1,221
Bonus
$1,000
Profit Sharing
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The average hourly pay for an Entry-Level Customer Service Specialist with Microsoft Office skills is $14.81.
10%
$10.61
MEDIAN
$14.81
90%
$18.63
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United States (change)
Hourly Rate
$11 - $19
Bonus
$253 - $5,051
Profit Sharing
$0 - $1,000
Total Pay
$24,222 - $44,190

Your Market Worth Over Time

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Customer Service Specialist Job Listings

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Popular Skills for Customer Service Specialist

Skills that pay less than market rate include Phone Support, Data Entry, Call Center Operations, Customer Relations and Customer Service.

Pay by Experience Level for Customer Service Specialist

An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $15.08 based on 418 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of $16.00 based on 209 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of $16.66 based on 282 salaries. In their late career (20 years and higher), employees earn an average total compensation of $16.

Years of Experience

This data is based on 1,054 survey responses.
Early Career
39.7%
Mid Career
19.8%
Experienced
26.8%
Late Career
13.8%