Avg. Base Hourly Rate (USD)
The average hourly pay for a Customer Service Specialist is $16.63 in 2023
What Do Customer Service Specialists Do?
Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within …Read more
- Update customer files and databases.
- Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
- Investigate and follow up on customer problems.
- Document outcomes and steps taken.
FAQs About Customer Service Specialists
What is the highest pay for Customer Service Specialists in Tempe?
Our data indicates that the highest pay for a Customer Service Specialist in Tempe is $NaN / hour
What is the lowest pay for Customer Service Specialists in Tempe?
Our data indicates that the lowest pay for a Customer Service Specialist in Tempe is $NaN / hour
How can Customer Service Specialists increase their salary?
Increasing your pay as a Customer Service Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Specialist that oversees more junior Customer Service Specialists, this experience can increase the likelihood to earn more.