Average Customer Service Specialist with Customer Relationship Management (CRM) Skills Salary in Atlanta, Georgia

$41,150
Avg. SalaryShow Hourly Rate
$2,750
Bonus
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The average salary for a Customer Service Specialist with Customer Relationship Management (CRM) skills in Atlanta, Georgia is $41,150.
10%
$31k
MEDIAN
$41k
90%
$50k
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United States (change)
Salary
$31k - $50k
Bonus
$0 - $3k
Total Pay
$23k - $50k

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Customer Service Specialist Job Listings

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Popular Skills for Customer Service Specialist

Skills in Data Entry and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Call Center Operations, Customer Relations and Customer Service.

Pay by Experience Level for Customer Service Specialist

An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $40,650 based on 6 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of $36,000 based on 9 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of $44,219 based on 9 salaries.
Employees with Customer Service Specialist in their job title in Houston, Texas earn an average of 40.9% more than the national average. These job titles also find higher than average salaries in Seattle, Washington (34.3% more) and San Diego, California (21.5% more).

Years of Experience

This data is based on 24 survey responses.
Early Career
25.0%
Mid Career
37.5%
Experienced
37.5%