Average Customer Service Specialist Hourly Pay in Atlanta, Georgia

$15.38
Avg. Hourly RateShow Salary
$2,397
Bonus
$3,000
Profit Sharing
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The average hourly pay for a Customer Service Specialist in Atlanta, Georgia is $15.38.
10%
$10.28
MEDIAN
$15.38
90%
$20.12
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United States (change)
Hourly Rate
$10 - $20
Bonus
$456 - $10,850
Profit Sharing
$0 - $3,000
Total Pay
$24,247 - $49,184

Your Market Worth Over Time

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Customer Service Specialist Job Listings

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Popular Skills for Customer Service Specialist

Skills in Customer Service and Customer Relationship Management (CRM) are correlated to pay that is above average. Skills that pay less than market rate include Call Center Operations, Data Entry and Customer Relations.

Pay by Experience Level for Customer Service Specialist

An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $15.47 based on 32 salaries. A mid-career Customer Service Specialist with 5-9 years of experience earns an average total compensation of $15.33 based on 29 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of $15.16 based on 32 salaries. In their late career (20 years and higher), employees earn an average total compensation of $16.
Employees with Customer Service Specialist in their job title in Seattle, Washington earn an average of 11.9% more than the national average. These job titles also find higher than average salaries in Phoenix, Arizona (7.9% more) and New York, New York (7.2% more). The lowest salaries can be found in Houston, Texas (3.3% less).

Years of Experience

This data is based on 115 survey responses.
Early Career
27.8%
Mid Career
25.2%
Experienced
27.8%
Late Career
19.1%