Average Customer Service Specialist with Phone Support Skills Hourly Pay in Atlanta, Georgia

$16.26
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The average hourly pay for a Customer Service Specialist with Phone Support skills in Atlanta, Georgia is $16.26.
10%
$10.07
MEDIAN
$16.26
90%
$18.81
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United States (change)
Hourly Rate
$10 - $19
Total Pay
$21,201 - $43,028

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Job Description for Customer Service Specialist

Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

Customer Service Specialist Job Listings

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Popular Skills for Customer Service Specialist

Skills that pay less than market rate include Call Center Operations, Customer Relationship Management (CRM), Data Entry, Customer Relations and Customer Service.

Pay by Experience Level for Customer Service Specialist

An early career Customer Service Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $16.34 based on 5 salaries. An experienced Customer Service Specialist with 10-19 years of experience earns an average total compensation of $16.02 based on 11 salaries.
Employees with Customer Service Specialist in their job title in New York, New York earn an average of 10.7% more than the national average. These job titles also find higher than average salaries in Portland, Oregon (4.6% more) and Phoenix, Arizona (3.0% more). The lowest salaries can be found in Houston, Texas (13.7% less), Tampa, Florida (2.6% less) and Seattle, Washington (1.4% less).

Years of Experience

This data is based on 16 survey responses.
Early Career
31.3%
Experienced
68.8%