Customer Success Manager in San Diego, California Salary

How much does a Customer Success Manager make in San Diego, CA? In San Diego, a Customer Success Manager earns around $57,862 per year on average. This is 13% lower than the national average for a Customer Success Manager which is $65,125 per year. Salaries for a Customer Success Manager in San Diego range from $43,119 per year to $101,040 per year. Total Annual Pay, which includes salary, bonus, and overtime for a Customer Success Manager in San Diego ranges from $44,814 to $112,441 annually. Job satisfaction is reported as 4 out of 5 stars. In San Diego, women make up the majority of the workforce (82 percent). In San Diego, a Customer Success Manager often enjoys medical, dental, and vision benefits provided by their employer.

$43,119 - $101,040
$43K
$58K
$100K
MEDIAN: $57,862
10%
50%
90%

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$0$112K
Salary $43,119 - $101,040
Bonus $2,061 - $15,205
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$44,814 - $112,441
  • Country: United States
  • Currency: USD
  • Updated: 19 Nov 2017
  • Individuals Reporting: 32

Job Description for Customer Success Manager

Simply put, customer success managers are responsible for customer-retention and do whatever they can to ensure that a company's current customers are satisfied with their products or services. How they go about this can vary quite a bit depending upon the industry, but their work is always based on relationship-building, strong communication skills, and the ability to lead a team.

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Customer Success Manager Tasks

  • Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
  • Review and assess customers' progress and offer recommendations based on results.
  • Ensure highest customer satisfaction and return on investment while enhancing customer experience.
  • Define business objectives for the customer and develop a strategic direction for success.

About San Diego, California

San Diego County, California
1,394,907
Male:
693,826 (49.7%)
Female:
701,081 (50.3%)
San Diego /ˌsæn diːˈeɪɡoʊ/ (Spanish for "Saint Didacus") is a major city in California, United States. It is in San Diego County, on the coast of the Pacific Ocean in Southern California, approximately 120 miles (190 km) south of Los Angeles and immediately adjacent to the border with Mexico. With an estimated population of 1,394,928 as of July 1, 2015, San Diego is the eighth-largest city in the United States and second-largest in California. It is part of the San Diego–Tijuana conurbation, the second-largest transborder agglomeration between the US and a bordering country after Detroit–Windsor, with a population of 4,922,723 people. San Diego is known as "the birthplace of California" and is known for its mild year-round climate, natural deep-water harbor, extensive beaches, long association with the United States Navy and recent emergence as a healthcare and biotechnology development center. Historically home to the Kumeyaay people, San Diego was the first site visited...
San Diego:
$67,871
California:
$64,500
$1,444
San Diego:
$526,900
California:
$449,100
4.5%

Customer Success Manager Job Listings

Key Stats for Customer Success Manager

Gender

Female
82 %
Male
18 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
Less than 1 year
3%
1-4 years
67%
5-9 years
18%
10-19 years
12%

Experience Affects Customer Success Manager Salaries

▲3%

Mid-Career
▲3%

National Average
$58,000

Skills That Affect Customer Success Manager Salaries

Software as a Service (SaaS)
▲16%

Client Interaction
▲11%

Customer Relations
▲11%

Account Management
▲5%

Project Management
▲3%

National Average
$58,000

Customer Relationship Management (CRM)
▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
3%
1-4 years
67%
5-9 years
18%
10-19 years
12%

Common Health Benefits

medical benefits
Medical: 96%
dental benefits
Dental: 75%
vision benefits
Vision: 54%
no benefits
None: 4%