▲15%
The average hourly pay for a Desktop Support Specialist is $21.75.
10%
$16.18
MEDIAN
$21.75
90%
$30.76
Is Desktop Support Specialist your job title? Find out what you should be paid
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Hourly Rate
$16 - $31
Bonus
$290 - $5,113
Profit Sharing
$613 - $5,034
Total Pay
$35,083 - $68,688
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Negotiate your pay with confidenceWhat Do Desktop Support Specialists Do?
Desktop Support Specialist Tasks
- Create and maintain a variety of computer images for Windows and Mac OS systems.
- Evaluate new product versions and recommend upgrade schedules.
- Work with vendors to troubleshoot and resolve issues.
- Deliver support for reported problems with desktop computers, laptops, peripherals and mobile devices.
- Install and configure desktop computer hardware, software and peripherals using standard procedures.
Job Satisfaction for Desktop Support Specialist
Popular Employer Salaries for Desktop Support Specialist
The top respondents for the job title Desktop Support Specialist are from the companies Covenant HealthCare, International Business Machines (IBM) Corp. and Dixon Valve. Reported salaries are highest at TEKsystems, Inc where the average pay is $28.00. Other companies that offer high salaries for this role include Dixon Valve, earning around $27.59. Covenant HealthCare pays the lowest at around $20.42. International Business Machines (IBM) Corp. also pays on the lower end of the scale, paying $24.55.
Career Paths
Explore the most common career paths for Desktop Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Desktop Support Specialist
Systems Administrator
Information Technology (IT) Support Spec...
Desktop Support Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Desktop Support Specialist Job Listings
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What Are Popular Skills for Desktop Support Specialists?
Avg. Hourly Rate
Popularity
583 responses
413 responses
402 responses
359 responses
312 responses
Skills in Help Desk / Desktop Support (Tier 2) and Microsoft Active Directory are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support, Computer Hardware Technician and Troubleshooting.
What is the Pay by Experience Level for Desktop Support Specialists?
An entry-level Desktop Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $17.25 based on 27 salaries. An early career Desktop Support Specialist with 1-4 years of experience earns an average total compensation of $19.92 based on 406 salaries. A mid-career Desktop Support Specialist with 5-9 years of experience earns an average total compensation of $22.50 based on 301 salaries. An experienced Desktop Support Specialist with 10-19 years of experience earns an average total compensation of $24.92 based on 292 salaries. In their late career (20 years and higher), employees earn an average total compensation of $25.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Desktop Support Specialist in their job title in San Diego, California earn an average of 14.9% more than the national average. These job titles also find higher than average salaries in Chicago, Illinois (5.7% more) and Houston, Texas (4.8% more). The lowest salaries can be found in Denver, Colorado (8.0% less), Dallas, Texas (6.8% less) and Austin, Texas (2.2% less).
Years of Experience
This data is based on 1,129 survey responses.
Entry Level
2.4%
Early Career
36.0%
Mid Career
26.7%
Experienced
25.9%
Late Career
9.1%
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