Average Desktop Support Specialist Salary

$49,060
Avg. SalaryShow Hourly Rate
$1,525
Bonus
$2,027
Profit Sharing
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The average salary for a Desktop Support Specialist is $49,060.
10%
$36k
MEDIAN
$49k
90%
$69k
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United States (change)
Salary
$36k - $69k
Bonus
$248 - $6k
Profit Sharing
$873 - $8k
Total Pay
$35k - $68k

Your Market Worth Over Time

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Job Description for Desktop Support Specialist

Desktop Support Specialist Tasks
  • Create and maintain a variety of computer images for Windows and Mac OS systems.
  • Evaluate new product versions and recommend upgrade schedules.
  • Work with vendors to troubleshoot and resolve issues.
  • Deliver support for reported problems with desktop computers, laptops, peripherals and mobile devices.
  • Install and configure desktop computer hardware, software and peripherals using standard procedures.

Job Satisfaction for Desktop Support Specialist

3.9 out of 5
(257)
Highly Satisfied
13Reviews
The top respondents for the job title Desktop Support Specialist are from the companies International Business Machines (IBM) Corp., SomaLogic and University of Texas (UT) - Austin. Reported salaries are highest at SomaLogic where the average pay is $52,495. Other companies that offer high salaries for this role include International Business Machines (IBM) Corp., earning around $52,431. University of Texas (UT) - Austin pays the lowest at around $40,539. University of Michigan (U-M) also pays on the lower end of the scale, paying $42,737.

Desktop Support Specialist Job Listings

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Popular Skills for Desktop Support Specialist

Skills in Help Desk / Desktop Support (Tier 2) and Microsoft Active Directory are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support, Troubleshooting and Computer Hardware Technician.

Pay by Experience Level for Desktop Support Specialist

An entry-level Desktop Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $42,663 based on 33 salaries. An early career Desktop Support Specialist with 1-4 years of experience earns an average total compensation of $44,735 based on 484 salaries. A mid-career Desktop Support Specialist with 5-9 years of experience earns an average total compensation of $50,827 based on 359 salaries. An experienced Desktop Support Specialist with 10-19 years of experience earns an average total compensation of $54,598 based on 343 salaries. In their late career (20 years and higher), employees earn an average total compensation of $57,679.
Employees with Desktop Support Specialist in their job title in New York, New York earn an average of 9.7% more than the national average. These job titles also find higher than average salaries in Houston, Texas (9.5% more) and Chicago, Illinois (5.4% more). The lowest salaries can be found in Austin, Texas (10.4% less) and Dallas, Texas (10.4% less).

Years of Experience

This data is based on 1,312 survey responses.
Entry Level
2.5%
Early Career
36.9%
Mid Career
27.4%
Experienced
26.1%
Late Career
7.1%