The average hourly pay for a Desktop Support Technician with Microsoft Active Directory skills in Boston, Massachusetts is $22.00.
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$15 - $25
$0 - $1,500
$32,137 - $58,059
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Job Description for Desktop Support Technician
Desktop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company's network. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. Desktop support technicians must prioritize the issues they receive. For example, a computer that completely crashes is usually considered a high priority over someone who can't figure out how t…Read more
Desktop Support Technician Tasks
- Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
- Coordinate with vendors to resolve problems.
- Add or replace memory, new keyboards, motherboards, and other components.
- Set up and troubleshoot domains, user accounts and software accounts.
- Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.
Desktop Support Technician Job Listings
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Popular Skills for Desktop Support Technician
Avg. Hourly Rate
Skills in Information Technology (IT) Support, Help Desk / Desktop Support (Tier 2), Customer Service and Computer Hardware Technician are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support.
Pay by Experience Level for Desktop Support Technician
An early career Desktop Support Technician with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $22.00 based on 9 salaries. A mid-career Desktop Support Technician with 5-9 years of experience earns an average total compensation of $22.00 based on 7 salaries.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Desktop Support Technician in their job title in Denver, Colorado earn an average of 9.1% more than the national average. These job titles also find higher than average salaries in New York, New York (3.0% more) and Washington, District of Columbia (1.7% more). The lowest salaries can be found in Dallas, Texas (18.2% less), Houston, Texas (16.8% less) and Chicago, Illinois (11.4% less).
Years of Experience
This data is based on 16 survey responses.
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