Average Desktop Support Technician with Help Desk / Desktop Support Skills Hourly Pay in Charlotte, North Carolina

$17.18
Avg. Hourly RateShow Salary
$1,150
Bonus
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The average hourly pay for a Desktop Support Technician with Help Desk / Desktop Support skills in Charlotte, North Carolina is $17.18.
25%
$16.20
MEDIAN
$17.18
75%
$20
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United States (change)
Hourly Rate
$16 - $20
Bonus
$0 - $1,150
Total Pay
$33,374 - $65,084
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What Do Desktop Support Technicians Do?

Desktop Support Technician Tasks
  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
  • Coordinate with vendors to resolve problems.
  • Add or replace memory, new keyboards, motherboards, and other components.
  • Set up and troubleshoot domains, user accounts and software accounts.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.

Desktop Support Technician Job Listings

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What Are Popular Skills for Desktop Support Technicians?

Skills in Information Technology (IT) Support, Help Desk / Desktop Support (Tier 2), Customer Service, Computer Hardware Technician and Hardware Configuration are correlated to pay that is above average.

What is the Pay by Experience Level for Desktop Support Technicians?

An early career Desktop Support Technician with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $17.08 based on 5 salaries. An experienced Desktop Support Technician with 10-19 years of experience earns an average total compensation of $22.00 based on 5 salaries.
Employees with Desktop Support Technician in their job title in Washington, District of Columbia earn an average of 48.5% more than the national average. These job titles also find higher than average salaries in Los Angeles, California (38.4% more) and New York, New York (34.6% more).

Years of Experience

This data is based on 10 survey responses.
Early Career
50.0%
Experienced
50.0%