The average salary for a Mid-Career Help Desk Technician with Help Desk / Desktop Support (Tier 2) skills in Chicago, Illinois is $44,450.
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$0 - $44k
$0 - $6k
$0 - $46k
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Job Description for Help Desk Technician
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is …Read more
Help Desk Technician Job Listings
Popular Skills for Help Desk Technician
Help Desk / Desktop Support
Computer Hardware Technician
Skills in Help Desk / Desktop Support, Customer Service, Troubleshooting and Help Desk / Desktop Support (Tier 1) are correlated to pay that is above average. Skills that pay less than market rate include Computer Hardware Technician.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Help Desk Technician in their job title in Los Angeles, California earn an average of 19.0% more than the national average. These job titles also find higher than average salaries in Seattle, Washington (18.0% more) and New York, New York (17.0% more).
Years of Experience
This data is based on 12 survey responses.
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