Average Service Delivery Manager Salary in Charlotte, North Carolina

$94,347
Avg. SalaryShow Hourly Rate
$9,150
Bonus
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The average salary for a Service Delivery Manager in Charlotte, North Carolina is $94,347.
10%
$54k
MEDIAN
$94k
90%
$130k
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United States (change)
Salary
$54k - $130k
Bonus
$5k - $19k
Total Pay
$51k - $136k

Your Market Worth Over Time

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Job Description for Service Delivery Manager

Service Delivery Manager Tasks
  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Job Listings

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Popular Skills for Service Delivery Manager

Skills in Client Interaction and Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Operations Management, Project Management and Information Technology Infrastructure Library (ITIL).

Pay by Experience Level for Service Delivery Manager

An early career Service Delivery Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $68,467 based on 7 salaries. A mid-career Service Delivery Manager with 5-9 years of experience earns an average total compensation of $67,000 based on 7 salaries. An experienced Service Delivery Manager with 10-19 years of experience earns an average total compensation of $101,275 based on 14 salaries.
Employees with Service Delivery Manager in their job title in Chicago, Illinois earn an average of 7.9% more than the national average. These job titles also find higher than average salaries in Dallas, Texas (5.0% more) and New York, New York (2.6% more). The lowest salaries can be found in Austin, Texas (23.8% less), Seattle, Washington (10.0% less) and Phoenix, Arizona (3.1% less).

Years of Experience

This data is based on 28 survey responses.
Early Career
25.0%
Mid Career
25.0%
Experienced
50.0%