Average Service Desk Analyst with Information Technology (IT) Support Skills Salary in San Antonio, Texas

$40,500
Avg. SalaryShow Hourly Rate
$3,320
Bonus
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The average salary for a Service Desk Analyst with Information Technology (IT) Support skills in San Antonio, Texas is $40,500.
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United States (change)
Salary
$0 - $41k
Bonus
$0 - $3k
Total Pay
$29k - $50k

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Job Description for Service Desk Analyst

Service Desk Analyst Tasks
  • Respond to inquiries and user problems, document classification of incidents, and diagnose hardware and software.
  • Follow up with customers to ensure resolution and close out incidents in the tracking system.
  • Detect trends and patterns in incidents and maintenance, and provide ad hoc reports.
  • Collect information from users to understand and resolve problems remotely or in person.

Service Desk Analyst Job Listings

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Popular Skills for Service Desk Analyst

Employees with Service Desk Analyst in their job title in Seattle, Washington earn an average of 33.3% more than the national average. These job titles also find higher than average salaries in Houston, Texas (30.9% more) and Minneapolis, Minnesota (30.6% more). The lowest salaries can be found in Phoenix, Arizona (0.1% less).

Years of Experience

This data is based on 5 survey responses.
Early Career
100.0%