Average Technical Support Specialist Hourly Pay in Austin, Texas

$18.65
Avg. Hourly RateShow Salary
$1,911
Bonus
$4,098
Profit Sharing
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The average hourly pay for a Technical Support Specialist in Austin, Texas is $18.65.
10%
$14.25
10%
$18.65
50%
$22.95
90%
90%
MEDIAN $18.65
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United States (change)
Hourly Rate
$14 - $23
Bonus
$1,048 - $5,558
Profit Sharing
$0 - $4,098
Total Pay
$31,222 - $63,680

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Popular Employer Salaries for Technical Support Specialist

Career Paths

Explore the most common career paths for Technical Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Technical Support Specialist
Systems Administrator
Technical Support Manager
Software Engineer
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Technical Support Specialist Job Listings

Popular Skills for Technical Support Specialist

Skills in Help Desk / Desktop Support (Tier 2), Information Technology (IT) Support and Technical Services are correlated to pay that is above average. Skills that pay less than market rate include Troubleshooting and Customer Service.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $18.24 based on 60 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $20.35 based on 26 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $19.74 based on 14 salaries. In their late career (20 years and higher), employees earn an average total compensation of $29.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 18.9% more than the national average. These job titles also find higher than average salaries in Chicago, Illinois (18.9% more) and San Diego, California (10.6% more). The lowest salaries can be found in Atlanta, Georgia (7.0% less).

Years of Experience

This data is based on 108 survey responses.
Early Career
55.6%
Mid Career
24.1%
Experienced
13.0%
Late Career
7.4%