Average Technical Support Specialist Salary in Dallas, Texas

$53,637
Avg. SalaryShow Hourly Rate
$2,750
Bonus
$3,340
Profit Sharing
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The average salary for a Technical Support Specialist in Dallas, Texas is $53,637.
10%
$35k
10%
$54k
50%
$77k
90%
90%
MEDIAN $53,637
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United States (change)
Salary
$35k - $77k
Bonus
$8 - $10k
Profit Sharing
$0 - $3k
Total Pay
$33k - $79k

Your Market Worth Over Time

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

Popular Skills for Technical Support Specialist

Skills in Troubleshooting and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 2), Technical Services and Customer Service.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $42,648 based on 37 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $52,562 based on 29 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $63,872 based on 30 salaries. In their late career (20 years and higher), employees earn an average total compensation of $79,950.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 9.9% more than the national average. These job titles also find higher than average salaries in Houston, Texas (8.5% more). The lowest salaries can be found in Austin, Texas (16.0% less), Atlanta, Georgia (6.5% less) and Chicago, Illinois (6.4% less).

Years of Experience

This data is based on 105 survey responses.
Early Career
35.2%
Mid Career
27.6%
Experienced
28.6%
Late Career
8.6%