Average Technical Support Specialist with Technical Services Skills Hourly Pay in Austin, Texas

$18.79
Avg. Hourly RateShow Salary
$1,745
Bonus
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The average hourly pay for a Technical Support Specialist with Technical Services skills in Austin, Texas is $18.79.
10%
$14.30
MEDIAN
$18.79
90%
$22.95
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United States (change)
Hourly Rate
$14 - $23
Bonus
$1,028 - $4,152
Total Pay
$30,266 - $59,631

Your Market Worth Over Time

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Help Desk / Desktop Support (Tier 2) and Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Phone Support, Troubleshooting and Customer Service.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $18.87 based on 11 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $18.31 based on 5 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $19.25 based on 5 salaries.
Employees with Technical Support Specialist in their job title in Chicago, Illinois earn an average of 49.0% more than the national average. These job titles also find higher than average salaries in New York, New York (33.0% more) and Los Angeles, California (16.2% more). The lowest salaries can be found in San Diego, California (6.4% less).

Years of Experience

This data is based on 21 survey responses.
Early Career
52.4%
Mid Career
23.8%
Experienced
23.8%