The average hourly pay for a Technical Support Specialist at Scholarship America is $18.30.
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Job Description for Technical Support Specialist
A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused …Read more
Technical Support Specialist Tasks
- Identify problems with information technology system operations and provide potential workarounds.
- Raise information, bug and feature requests to the development team or senior support specialists.
- Provide information systems technical support for routine customer issues.
Popular Employer Salaries for Technical Support Specialist
The top respondents for the job title Technical Support Specialist are from the companies Apple Computer, Inc, Verizon Wireless and Comcast Cable, Inc.. Reported salaries are highest at AT&T Inc. where the average pay is $20.25. Other companies that offer high salaries for this role include Verizon Wireless and Apple Computer, Inc, earning around $19.46 and $18.22, respectively. Convergys Corporation pays the lowest at around $12.21. Comcast Cable, Inc. and Ricoh Corporation also pay on the lower end of the scale, paying $15.58 and $16.45, respectively.
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