Average Technical Support Specialist with Troubleshooting Skills Hourly Pay in Dallas, Texas

$18.63
Avg. Hourly RateShow Salary
$2,948
Bonus
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The average hourly pay for a Technical Support Specialist with Troubleshooting skills in Dallas, Texas is $18.63.
10%
$14.41
MEDIAN
$18.63
90%
$28.88
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United States (change)
Hourly Rate
$14 - $29
Bonus
$1,480 - $5,000
Total Pay
$31,475 - $76,512

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Technical Services, Phone Support, Help Desk / Desktop Support (Tier 2) and Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $17.45 based on 18 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $25.00 based on 8 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $26.06 based on 10 salaries. In their late career (20 years and higher), employees earn an average total compensation of $25.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 21.2% more than the national average. These job titles also find higher than average salaries in Minneapolis, Minnesota (19.1% more) and Seattle, Washington (14.7% more). The lowest salaries can be found in Atlanta, Georgia (3.4% less) and Austin, Texas (0.6% less).

Years of Experience

This data is based on 39 survey responses.
Early Career
46.2%
Mid Career
20.5%
Experienced
25.6%
Late Career
7.7%