Average Experienced Technical Support Specialist with Troubleshooting Skills Hourly Pay in Dallas, Texas

$26.06
Avg. Hourly RateShow Salary
$5,000
Bonus
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The average hourly pay for an Experienced Technical Support Specialist with Troubleshooting skills in Dallas, Texas is $26.06.
25%
$19.65
MEDIAN
$26.06
75%
$29.50
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United States (change)
Hourly Rate
$20 - $30
Bonus
$0 - $5,000
Total Pay
$42,169 - $87,318

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Provide information systems technical support for routine customer issues.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Identify problems with information technology system operations and provide potential workarounds.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Phone Support and Technical Services are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 2) and Customer Service.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $17.45 based on 17 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $25.43 based on 8 salaries. In their late career (20 years and higher), employees earn an average total compensation of $25.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 9.6% more than the national average. The lowest salaries can be found in St. Louis, Missouri (25.9% less), San Diego, California (17.4% less) and Seattle, Washington (9.5% less).

Years of Experience

This data is based on 28 survey responses.
Early Career
60.7%
Mid Career
28.6%
Late Career
10.7%