Average Experienced Technical Support Specialist Salary in New York, New York

$84,809
Avg. SalaryShow Hourly Rate
$7,861
Bonus
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The average salary for an Experienced Technical Support Specialist in New York, New York is $84,809.
10%
$51k
MEDIAN
$85k
90%
$115k
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United States (change)
Salary
$51k - $115k
Bonus
$2k - $9k
Total Pay
$45k - $110k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Troubleshooting are correlated to pay that is above average. Skills that pay less than market rate include Phone Support, Information Technology (IT) Support, Microsoft Office and Customer Service.

Pay by Experience Level for Technical Support Specialist

An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $48,176 based on 14 salaries. An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation of $52,836 based on 88 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $67,202 based on 24 salaries. In their late career (20 years and higher), employees earn an average total compensation of $81,397.
Employees with .NET Software Developer / Programmer in these locations earn less than the national average. The lowest salaries can be found in Seattle, Washington (36.7% less), Atlanta, Georgia (32.4% less) and Chicago, Illinois (29.3% less).

Years of Experience

This data is based on 139 survey responses.
Entry Level
10.1%
Early Career
63.3%
Mid Career
17.3%
Late Career
9.4%