Average Experienced Technical Support Specialist Salary

$57,725
Avg. SalaryShow Hourly Rate
$2,500
Bonus
$5,000
Commission
$1,536
Profit Sharing
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The average salary for an Experienced Technical Support Specialist is $57,725.
10%
$40k
10%
$58k
50%
$88k
90%
90%
MEDIAN $57,725
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United States (change)
Salary
$40k - $88k
Bonus
$296 - $10k
Profit Sharing
$197 - $6k
Commission
$900 - $26k
Total Pay
$36k - $84k

Your Market Worth Over Time

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Popular Employer Salaries for Technical Support Specialist

Technical Support Specialist Job Listings

Popular Skills for Technical Support Specialist

Skills in Troubleshooting and Technical Services are correlated to pay that is above average. Skills that pay less than market rate include Information Technology (IT) Support, Help Desk / Desktop Support (Tier 2) and Customer Service.

Pay by Experience Level for Technical Support Specialist

An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $42,662 based on 1,055 salaries. An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation of $45,094 based on 3,104 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $51,286 based on 1,667 salaries. In their late career (20 years and higher), employees earn an average total compensation of $68,367.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 45.2% more than the national average. These job titles also find higher than average salaries in Boston, Massachusetts (23.4% more) and Houston, Texas (19.5% more). The lowest salaries can be found in Seattle, Washington (8.2% less).

Years of Experience

This data is based on 6,374 survey responses.
Entry Level
16.6%
Early Career
48.7%
Mid Career
26.2%
Late Career
8.6%