Average Technical Support Specialist Salary in New York, New York

$58,933
Avg. SalaryShow Hourly Rate
$5,000
Bonus
$3,000
Profit Sharing
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The average salary for a Technical Support Specialist in New York, New York is $58,933.
10%
$38k
10%
$59k
50%
$93k
90%
90%
MEDIAN $58,933
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United States (change)
Salary
$38k - $93k
Bonus
$2k - $18k
Profit Sharing
$0 - $3k
Total Pay
$36k - $95k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

Popular Skills for Technical Support Specialist

Skills in Technical Services and Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 2), Customer Service and Troubleshooting.

Pay by Experience Level for Technical Support Specialist

An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $45,009 based on 40 salaries. An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation of $52,638 based on 83 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $67,202 based on 26 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $83,819 based on 29 salaries. In their late career (20 years and higher), employees earn an average total compensation of $79,920.
Employees with .NET Software Developer / Programmer in these locations earn less than the national average. The lowest salaries can be found in Austin, Texas (23.5% less), Atlanta, Georgia (14.9% less) and Chicago, Illinois (14.8% less).

Years of Experience

This data is based on 189 survey responses.
Entry Level
21.2%
Early Career
43.9%
Mid Career
13.8%
Experienced
15.3%
Late Career
5.8%