Average Early-Career Technical Support Specialist with Help Desk / Desktop Support (Tier 2) Skills Salary in New York, New York

$57,277
Avg. SalaryShow Hourly Rate
$3,500
Bonus
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The average salary for an Early-Career Technical Support Specialist with Help Desk / Desktop Support (Tier 2) skills in New York, New York is $57,277.
10%
$35k
MEDIAN
$57k
90%
$78k
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United States (change)
Salary
$35k - $78k
Bonus
$0 - $4k
Total Pay
$33k - $79k

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills that pay less than market rate include Information Technology (IT) Support, Help Desk / Desktop Support, Technical Services, Customer Service and Troubleshooting.

Pay by Experience Level for Technical Support Specialist

A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $54,000 based on 6 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $68,000 based on 7 salaries.
Employees with Technical Support Specialist in their job title in San Francisco, California earn an average of 2.9% more than the national average. The lowest salaries can be found in Phoenix, Arizona (35.5% less), Austin, Texas (24.1% less) and Atlanta, Georgia (20.1% less).

Years of Experience

This data is based on 13 survey responses.
Mid Career
46.2%
Experienced
53.8%