Average Technical Support Specialist with Customer Service Skills Salary in Boston, Massachusetts

$52,874
Avg. SalaryShow Hourly Rate
$4,913
Bonus
What am I worth?
Get pay report
How should I pay?
Price a job
The average salary for a Technical Support Specialist with Customer Service skills in Boston, Massachusetts is $52,874.
10%
$41k
MEDIAN
$53k
90%
$100k
Is Technical Support Specialist your job title? Find out what you should be paid

Use our tool to get a personalized report on your market worth.

How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
Salary
$41k - $100k
Bonus
$3k - $6k
Total Pay
$40k - $101k

Your Market Worth Over Time

How has your pay changed over time for your market? Find out by taking our salary quiz.

Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

Search for more jobs
Search

Popular Skills for Technical Support Specialist

Skills in Technical Services are correlated to pay that is above average. Skills that pay less than market rate include Phone Support, Help Desk / Desktop Support (Tier 2), Information Technology (IT) Support and Troubleshooting.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $50,398 based on 11 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $55,000 based on 10 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $87,500 based on 6 salaries.
Employees with Technical Support Specialist in their job title in San Francisco, California earn an average of 19.4% more than the national average. These job titles also find higher than average salaries in New York, New York (6.4% more). The lowest salaries can be found in Phoenix, Arizona (29.8% less), San Diego, California (15.7% less) and Austin, Texas (12.7% less).

Years of Experience

This data is based on 27 survey responses.
Early Career
40.7%
Mid Career
37.0%
Experienced
22.2%