The average salary for an Early-Career Technical Support Specialist in Dallas, Texas is $42,748.
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Job Description for Technical Support Specialist
A technical support specialist consults with other employees and identifies technology problems; they then propose or collaborate on solutions. In some companies, this position requires the specialist to write programs to improve the efficiency and productivity of the systems already in place. As technology is constantly changing, individuals in this position must be aware of and able to respond to changes in technology. The technical support specialist must be technologically savvy and focused …Read more
Technical Support Specialist Tasks
- Identify problems with information technology system operations and provide potential workarounds.
- Raise information, bug and feature requests to the development team or senior support specialists.
- Provide information systems technical support for routine customer issues.
Technical Support Specialist Job Listings
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Popular Skills for Technical Support Specialist
Skills in Help Desk / Desktop Support (Tier 2), Information Technology (IT) Support and Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Troubleshooting and Customer Service.
Pay by Experience Level for Technical Support Specialist
A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $53,505 based on 22 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $63,872 based on 33 salaries. In their late career (20 years and higher), employees earn an average total compensation of $78,101.
Pay Difference by Location
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Employees with Technical Support Specialist in their job title in New York, New York earn an average of 23.6% more than the national average. These job titles also find higher than average salaries in Portland, Oregon (18.5% more) and Seattle, Washington (18.3% more).
Years of Experience
This data is based on 65 survey responses.
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