Average Experienced Technical Support Specialist Salary in Dallas, Texas

$63,872
Avg. SalaryShow Hourly Rate
$4,500
Bonus
$2,035
Profit Sharing
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The average salary for an Experienced Technical Support Specialist in Dallas, Texas is $63,872.
10%
$42k
MEDIAN
$64k
90%
$78k
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United States (change)
Salary
$42k - $78k
Bonus
$1k - $7k
Profit Sharing
$0 - $2k
Total Pay
$41k - $83k

Your Market Worth Over Time

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Job Description for Technical Support Specialist

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Technical Support Specialist Job Listings

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Popular Skills for Technical Support Specialist

Skills in Troubleshooting, Customer Service and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 2) and Technical Services.

Pay by Experience Level for Technical Support Specialist

An early career Technical Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $42,748 based on 42 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $53,505 based on 22 salaries. In their late career (20 years and higher), employees earn an average total compensation of $78,101.
Employees with Technical Support Specialist in their job title in New York, New York earn an average of 32.8% more than the national average. These job titles also find higher than average salaries in Houston, Texas (8.0% more) and Los Angeles, California (1.8% more). The lowest salaries can be found in Austin, Texas (27.8% less), Seattle, Washington (15.9% less) and Atlanta, Georgia (10.2% less).

Years of Experience

This data is based on 74 survey responses.
Early Career
56.8%
Mid Career
29.7%
Late Career
13.5%