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Average Early-Career Technical Support Specialist Salary

$46,737
Avg. SalaryShow Hourly Rate
$1,935
Bonus
$4,150
Commission
$1,566
Profit Sharing
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The average salary for an Early-Career Technical Support Specialist is $46,737.
10%
$34k
MEDIAN
$47k
90%
$68k
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Salary
$34k - $68k
Bonus
$305 - $6k
Profit Sharing
$245 - $5k
Commission
$966 - $25k
Total Pay
$31k - $63k
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What Do Technical Support Specialists Do?

Technical Support Specialist Tasks
  • Identify problems with information technology system operations and provide potential workarounds.
  • Raise information, bug and feature requests to the development team or senior support specialists.
  • Provide information systems technical support for routine customer issues.

Popular Employer Salaries for Technical Support Specialist

The top respondents for the job title Technical Support Specialist are from the companies Apple Computer, Inc, Alarm.Com Inc and Amazon.com Inc. Reported salaries are highest at Amazon.com Inc where the average pay is $71,796. Other companies that offer high salaries for this role include Autodesk, Inc. and AT&T Inc., earning around $66,370 and $50,000, respectively. Verizon Wireless pays the lowest at around $37,215. Apple Computer, Inc and Smartsheet also pay on the lower end of the scale, paying $38,756 and $47,000, respectively.

Career Paths

Explore the most common career paths for Technical Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Technical Support Specialist
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Technical Support Specialist Job Listings

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What Are Popular Skills for Technical Support Specialists?

Skills in Technical Services are correlated to pay that is above average. Skills that pay less than market rate include Information Technology (IT) Support, Help Desk / Desktop Support (Tier 2), Customer Service and Troubleshooting.

What is the Pay by Experience Level for Technical Support Specialists?

An entry-level Technical Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $43,696 based on 253 salaries. A mid-career Technical Support Specialist with 5-9 years of experience earns an average total compensation of $53,180 based on 1,191 salaries. An experienced Technical Support Specialist with 10-19 years of experience earns an average total compensation of $59,407 based on 1,056 salaries. In their late career (20 years and higher), employees earn an average total compensation of $68,809.
Employees with Technical Support Specialist in their job title in San Francisco, California earn an average of 35.6% more than the national average. These job titles also find higher than average salaries in New York, New York (17.0% more) and Portland, Oregon (11.0% more). The lowest salaries can be found in Austin, Texas (6.0% less) and Chicago, Illinois (0.8% less).

Years of Experience

This data is based on 3,040 survey responses.
Entry Level
8.3%
Mid Career
39.2%
Experienced
34.7%
Late Career
17.8%