Average Technical Support Manager Salary in South Africa

R430,847
Avg. SalaryShow Hourly Rate
R25,463
Bonus
R17,000
Commission
R30,000
Profit Sharing
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The average salary for a Technical Support Manager in South Africa is R430,847.
10%
R163k
MEDIAN
R431k
90%
R690k
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United States (change)
Salary
R163k - R690k
Bonus
R5k - R54k
Profit Sharing
R12k - R44k
Commission
R0 - R17k
Total Pay
R122k - R723k

Your Market Worth Over Time

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Job Description for Technical Support Manager

Technical Support Manager Tasks
  • Perform analyses, create reports, and implement emergency plans.
  • Participate in root cause analysis and communicate findings to customers.
  • Prioritize projects, identify goals, determine budget, and assign staff to reach goals.
  • Oversee daily operations, including schedules, escalations, and reporting.
  • Maintain performance metrics and survey targets for quality service delivery.

Popular Employer Salaries for Technical Support Manager

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Popular Skills for Technical Support Manager

Skills in Microsoft Office and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Customer Relationship Management (CRM), Information Technology (IT) Support and People Management.

Pay by Experience Level for Technical Support Manager

An early career Technical Support Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of R259,705 based on 36 salaries. A mid-career Technical Support Manager with 5-9 years of experience earns an average total compensation of R456,886 based on 48 salaries. An experienced Technical Support Manager with 10-19 years of experience earns an average total compensation of R470,857 based on 65 salaries. In their late career (20 years and higher), employees earn an average total compensation of R431,193.

Years of Experience

This data is based on 167 survey responses.
Early Career
21.6%
Mid Career
28.7%
Experienced
38.9%
Late Career
10.8%