Branch managers for staffing firms hold a mid- to upper-level position within their organization, overseeing a particular company location. Generally, the branch manager is also responsible for the success of the employees beneath them, providing instruction, guidance, and discipline as necessary. They have a variety of roles within their company, but most of their work generally pertains to customer service. Other tasks may include overseeing projects to completion, reviewing budgets, and resolving interpersonal conflicts. A branch manager for a staffing firm is typically a full-time, salaried employee who works in an office setting. They can expect to work closely with employees at the location they manage; they may also spend a large amount of time with current and potential clients.
A bachelor's degree and at least three to five years' experience in a related area are generally needed for this role. A valid driver's license and acceptable driving record may be needed; the ability to pass a criminal background check is generally always required. This role often requires superior customer service skills, previous management experience, and a strong sense of personal drive. A staffing firm connects potential employees with employers, so communication and interpersonal skills are an essential aspect of being a branch manager.
Branch Manager, Staffing Firm Tasks
Manage the selection, training and development of the agency recruitment staff.
Meet the staffing needs of client companies.
Source, interview and present candidates whose values are inline with the client company's requirements.
Place recruitment ads, track responses to ads and set up recruitment plans within budget.
Maintain and develop the candidate and placement database.