A coffee shop manager is responsible for running the day-to-day operations of their establishment. He or she may have an ownership stake in the shop or may simply be hired to run the location. This person normally oversees all aspects of operations, including scheduling, purchasing, hiring decisions, and supervising shifts.
Coffee shop managers usually have an early start to their days, since peak hours for many shops are mornings through the afternoon. As a result, many managers usually begin their shifts by 4:00 a.m. or sooner. The coffee shop manager prepares their store for the coming day, making sure the shop and restrooms are clean, and that all necessary coffee and related supplies are ready behind the counter for the use of the baristas during the day.
At various times through the week, the manager inventories supplies in the coffee shop and completes any purchasing based on these assessments. The manager may be called upon to help check-in deliveries and ensure the accuracy of shipments received. While some coffee shops may have a bookkeeper, the manager also must mark invoices as received and ready to pay so that the owner or accountant can remit payment.
To be a coffee shop manager, normally an individual needs prior experience in a food or beverage service environment. Many coffee shops hire from within and promote their best hourly employees to this position. The hours for these managers are normally fairly early in the day, although this may vary depending on the shop's hours. Most coffee shop managers are expected to work 45 to 50 hours per week and spend the bulk of their workday on their feet.
Coffee Shop Manager Tasks
- Manage day to day activities for maximum profitability.
- Make and serve coffee and food products.
- Track and order products and supplies.
- Hire, train and supervisor employees.