A community support specialist is a person who typically provides services for families and individuals looking to improve their overall quality of life. This is typically a position which is associated within the social work field, and many specialists will be employed by a governmental agency regarding support services. A bachelor’s degree is generally required in a field such as social work, and organizations are increasingly asking for persons who have a relevant master’s degree. A community support specialist will sometimes work within an office environment, although some light travel may be required to clients’ homes or healthcare facilities. This position is full-time in nature, and some positions may require extended hours. This person will generally work independently, though some will work within a team of other specialists.
This person will have a variety of responsibilities associated with their position, dependent on their community and type of organization they work for. Some common responsibilities and duties include evaluating patients’ needs, arranging assistance for clients, providing referrals to various support programs, assisting families in need, providing information regarding housing and daycare, supporting disabled persons, supporting families with young children, providing counseling, performing interviews with the family, determining where a family needs the most support, providing parental education, keeping detailed notes regarding each case, maintaining confidential documents and records, and maintaining in-depth knowledge regarding available programs and support within the community. This requires a person who is compassionate and has an internal drive to better the lives of others. A community support specialist should be able to multitask and work with several clients as once, while developing relationships with each client.
Community Support Specialist Tasks
Monitor client symptoms and document progress and obstacles.
Work directly with clients to implement behaviors, utilize resources and implement treatment plans.
Assess client needs and identify strategies to increase their functionality and health.
Communicate with clients and families about current and desired states and outcomes.