Concierge Salary

Concierges in the United States can expect to earn an average of $12.56 per hour. Compensation for this group is mainly affected by the specific employer, but geography and years of experience are influential factors as well. Concierges survey participants are largely women, dominating at 65 percent. Although more than half have medical coverage and approximately half have dental coverage, nearly one in three claim no health benefits at all. Work is enjoyable for Concierges, who typically claim high levels of job satisfaction.

$23,815 - $49,690
(Median)
$24K
$35K
$50K
MEDIAN: $34,952
10%
50%
90%

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$9.62 - $17.75
(Median)
$9
$13
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$23,815 - $49,690  
   
Bonus
$0.00 - $1,619  
Profit Sharing
$200.00 - $1,500  
Commission
$970 - $12,164  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,466 - $41,740  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 193
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.62 - $17.75  
   
Hourly Tips
$0.00 - $3.72  
Overtime
$11.80 - $26.42  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,619  
   
Commission
$970 - $12,164  
Profit Sharing
$200.00 - $1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,466 - $41,740  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 1,172
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Job Description for Concierge

A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees.

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Concierge Tasks

  • Welcomes guests/new customers to facility.
  • Performs various administrative/managerial tasks in support of facility's mission.
  • Creates a positive experience for guests by attending to needs and answering questions.

Common Career Paths for Concierge


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Concierges who go on to become Executive Assistants may see their salaries climb quite a bit. Median pay for Executive Assistants is $45K annually.

Concierge Job Listings

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Popular Employer Salaries for Concierge


Marriott International, Inc., Hyatt Regency, Emeritus, Assisted Living, Sunrise Senior Living, Inc., and Equity Residential are leaders in the field that employ a large number of Concierges. Lesconcierges offers the highest compensation with a median salary of $47K. Other leaders in compensation levels are Equity Residential at $37K, Capitol Concierge, Inc. at $27K, and Marriott International, Inc., where Concierges annually earn $26K.

Earnings fall especially short at Emeritus, Assisted Living, where the median salary of $21K is the lowest in the field, less than half of the top paying company's rate. Also approaching the lower end are Sunrise Senior Living, Inc. at $21K, The Walt Disney Company at $21K, and Hyatt Regency at $25K.

Popular Skills for Concierge


Survey takers who work as Concierges usually report a few specific skills. Most notably, skills in Sales, Oral / Verbal Communication, Customer Service, and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Customer Relations and Customer Service. Most people who know Customer Relations also know Oral / Verbal Communication.

Pay by Experience Level for Concierge

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. Respondents with less than five years' experience take home $27K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $30K. Concierges see a median salary of $31K after reaching one to two decades on the job. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $32K.

Pay Difference by Location


Surpassing the national average by 56 percent, Concierges in San Francisco receive some of the highest pay in the country. Concierges can also look forward to large paychecks in cities like New York (+27 percent), Chicago (+24 percent), Las Vegas (+20 percent), and Seattle (+19 percent). Location significantly influences compensation, with Orlando Concierges earning much less — 22 percent less — than the national average. Two other places where employers offer below-median salaries are Atlanta (12 percent less) and Miami (5 percent less).

Concierge Reviews

What is it like working as a Concierge?

Concierge in Santa Monica:
"Love The Stress Level And Work Flexibility."
Pros: The short commute and location.
Cons: The pay and no benefits being part-time.

Related Job Salaries

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Experience Affects Concierge Salaries

Late-Career
up arrow 14%



National Average
$28,000


Skills That Affect Concierge Salaries

Sales
up arrow 18%


National Average
$28,000

Customer Service
up arrow 4%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 213 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
7%
1-4 years
55%
5-9 years
20%
10-19 years
12%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 64% dental benefits Dental: 49%
vision benefits Vision: 40% employee benefits None: 34%
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