Concierge Salary

Pay for Concierges in the United States sits in the ballpark of $12.83 per hour. Compensation for this group is mainly affected by the company, but geography and years of experience are influential factors as well. Unfortunately, some people in this line of work are without benefits — about two-fifths lack coverage. On the flip side, more than half have medical insurance and just under a half receive dental plans. Concierges survey participants are largely women, dominating at 67 percent. Job satisfaction for Concierges is high.

$23,909 - $47,969
$24K
$36K
$48K
MEDIAN: $36,159
10%
50%
90%

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$9.93 - $18.01
$9
$13
$18
MEDIAN: $12.83
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$23,909 - $47,969  
   
Bonus
$146.17 - $3,587  
Profit Sharing
$300.00  
Commission
$795 - $7,550  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,028 - $41,544  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 109
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.93 - $18.01  
   
Hourly Tips
$0.00 - $3.75  
Overtime
$12.70 - $30.34  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$146.17 - $3,587  
   
Commission
$795 - $7,550  
Profit Sharing
$300.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,028 - $41,544  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 683
© PayScale, Inc. @ www.payscale.com

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Concierge

A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees.

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Concierge Tasks

  • Creates a positive experience for guests by attending to needs and answering questions.
  • Performs various administrative/managerial tasks in support of facility's mission.
  • Welcomes guests/new customers to facility.

Common Career Paths for Concierge


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Concierges who advance into the role of an Executive Assistant are fairly uncommon. Executive Assistants on average earn $46K per year. Concierges most often move into positions as Guest Services Hotel Managers or Concierge Managers; those groups report median salaries that are $6K higher and $11K higher, respectively.

Concierge Job Listings

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Popular Employer Salaries for Concierge


Hyatt Regency, Emeritus, Assisted Living, Sunrise Senior Living, Inc., Equity Residential, and Marriott International, Inc. are all popular places to work. Concierges flock to Lesconcierges for generous paychecks, where average earnings of $47K lead the pack in compensation. Also paying near the top of the field are Equity Residential at $37K, Marriott International, Inc. at $29K, and Capitol Concierge, Inc., where Concierges annually earn $27K.

Considering that the median salary at Emeritus, Assisted Living is a shallow $21K, it is not surprising that this employer ranks last in compensation relative to (and far behind) other companies in the same line of work — their median pay is less than half of the top paying company's rate. Workers at Sunrise Senior Living, Inc., The Walt Disney Company, and Hyatt Regency also face smaller salaries than the rest of the field — average earnings for these employers come to $21K, $24K, and $25K respectively.

Popular Skills for Concierge


Professional skills reported by Concierges are few in number. Most notably, skills in Sales, Oral / Verbal Communication, Customer Service, and Customer Relations are correlated to pay that is above average. At the other end of the pay range are skills like Customer Relations and Customer Service. Most people familiar with Customer Relations also know Oral / Verbal Communication.

Pay by Experience Level for Concierge

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Those in the early stages of their career can expect to make around $27K; however, individuals with five to 10 years of experience bring in $31K on average — a distinctly larger sum. Concierges bring in $34K after working for 10 to 20 years. Folks with more than two decades of experience actually report lower incomes overall; their average comes out to a mere $31K.

Pay Difference by Location

National Average: $28,519

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Concierges, New York offers exceptional salaries, 35 percent above the national average. Concierges can also look forward to large paychecks in cities like Chicago (+27 percent), Seattle (+19 percent), Los Angeles (+10 percent), and Boston (+10 percent). Falling short of the national average by 11 percent, the area with the worst salaries is St. Louis. Employers also pay below the national average in Austin (10 percent lower) and Naples (9 percent lower).

Concierge Reviews

Q: What is it like working as a Concierge?

Concierge in Santa Monica:
`"$Love The Stress Level And Work Flexibility."`
Pros: The short commute and location.
Cons: The pay and no benefits being part-time.

Related Job Salaries

Key Stats for Concierge

Gender

Female
67 %
Male
33 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 90 votes.
Less than 1 year
7%
1-4 years
53%
5-9 years
20%
10-19 years
15%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Concierge Salaries

▲19%

▲9%

Late-Career
▲8%

National Average
$29,000

▼5%

Skills That Affect Concierge Salaries

Sales
▲15%


National Average
$29,000



Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 90 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
7%
1-4 years
53%
5-9 years
20%
10-19 years
15%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 57%
dental benefits
Dental: 47%
vision benefits
Vision: 34%
dental benefits
None: 41%
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