Concierge Salary

Earnings for Concierges in the United States come in at around $12.84 per hour on average. The company is the biggest factor affecting pay for this group, followed by geography and tenure. Female Concierges survey participants are more prevalent than men — 68 percent of professionals. Job satisfaction is reported as high by the vast majority of workers. Nearly two in five of professionals in this line of work do not receive benefits; however, more than half report medical coverage and approximately one-half claim dental coverage as well. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$23,477 - $48,116
$23K
$37K
$48K
MEDIAN: $36,629
10%
50%
90%

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$9.96 - $17.96
$10
$13
$18
MEDIAN: $12.84
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$23,477 - $48,116  
   
Bonus
$148.48 - $3,693  
Profit Sharing
$300.00  
Commission
$783 - $7,660  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,052 - $41,288  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 106
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.96 - $17.96  
   
Hourly Tips
$0.00 - $3.76  
Overtime
$12.70 - $29.66  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$148.48 - $3,693  
   
Commission
$783 - $7,660  
Profit Sharing
$300.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,052 - $41,288  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 717

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Concierge

A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees.

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Concierge Tasks

  • Creates a positive experience for guests by attending to needs and answering questions.
  • Performs various administrative/managerial tasks in support of facility's mission.
  • Welcomes guests/new customers to facility.

Common Career Paths for Concierge


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It's not very common for Concierges to move on to become Executive Assistants. Average pay for an Executive Assistant is $46K annually. Guest Services Hotel Managers or Concierge Managers are common next-step roles for Concierges moving up in their careers; annual pay for Guest Services Hotel Managers is $6K higher on average, and it's $11K higher for Concierge Managers.

Concierge Job Listings

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Popular Employer Salaries for Concierge


Concierges flock to Hyatt Regency, Emeritus, Assisted Living, Sunrise Senior Living, Inc., Equity Residential, and Marriott International, Inc., highly regarded companies that employ a generous number of people in this profession. Concierges flock to Lesconcierges for generous paychecks, where average earnings of $47K lead the pack in compensation. Other leaders in compensation levels are Equity Residential at $37K, Marriott International, Inc. at $29K, and Capitol Concierge, Inc., where Concierges annually earn $27K.

Earnings fall especially short at Emeritus, Assisted Living, where the median salary of $21K is the lowest in the field, less than half of the top paying company's rate. Others at the bottom of the scale for this job include Sunrise Senior Living, Inc. at $21K, The Walt Disney Company at $24K, and Hyatt Regency, where $25K is the norm.

Popular Skills for Concierge


Concierges report a narrow range of specific skills. Most notably, skills in Sales, Oral / Verbal Communication, Customer Service, and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Customer Relations and Customer Service. It is often found that people who know Customer Relations are also skilled in Oral / Verbal Communication.

Pay by Experience Level for Concierge

Pay by Experience for a Concierge has a positive trend. An entry-level Concierge with less than 5 years of experience can expect to earn an average total compensation of $27,000 based on 559 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Concierge with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 216 salaries. An experienced Concierge which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $34,000 based on 135 salaries. A Concierge with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $31,000 based on 36 salaries.

Pay Difference by Location

National Average: $28,583

Larger city markers indicate a job is popular in that location.

For those looking to make money, Concierges in New York enjoy an exceptional pay rate, 35 percent above the national average. Concierges can also look forward to large paychecks in cities like Chicago (+27 percent), Seattle (+19 percent), Los Angeles (+10 percent), and Boston (+10 percent). In St. Louis, salaries are 11 percent below the national average and represent the lowest-paying market. Below-median salaries also turn up in Austin and Naples (11 percent lower and 9 percent lower, respectively).

Concierge Reviews

Q: What is it like working as a Concierge?

Concierge in Santa Monica:
"Love The Stress Level And Work Flexibility."
Pros: The short commute and location.
Cons: The pay and no benefits being part-time.

Related Job Salaries

Key Stats for Concierge

Gender

Female
68 %
Male
32 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 98 votes.
Less than 1 year
7%
1-4 years
53%
5-9 years
20%
10-19 years
15%
20 years or more
5%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Concierge Salaries

▲19%

▲9%

Late-Career
▲8%

National Average
$29,000

▼5%

Skills That Affect Concierge Salaries

Sales
▲14%


National Average
$29,000



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 98 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
7%
1-4 years
53%
5-9 years
20%
10-19 years
15%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 57%
dental benefits
Dental: 48%
vision benefits
Vision: 35%
no benefits
None: 40%
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