Concierge Salary

Median pay for Concierges in the United States is around $12.59 per hour. Pay ranges from $9.71 per hour on the low end to $17.78 on the high end. The company is the main element affecting pay for this group — geography and experience level are driving factors as well. The majority of Concierges (62 percent) who took the survey are female. Most Concierges report high levels of job satisfaction. Although a majority have medical coverage and approximately one-half have dental coverage, approximately one-third claim no health benefits at all. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$24,410 - $49,876
(Median)
$24K
$36K
$50K
MEDIAN: $35,754
10%
50%
90%

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$9.71 - $17.78
(Median)
$9
$13
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$24,410 - $49,876  
   
Bonus
$0.00 - $1,920  
Profit Sharing
$1.07 - $1,987  
Commission
$1,003 - $10,365  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,639 - $41,609  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 194
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.71 - $17.78  
   
Hourly Tips
$0.00 - $3.74  
Overtime
$11.76 - $27.23  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $1,920  
   
Commission
$1,003 - $10,365  
Profit Sharing
$1.07 - $1,987  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,639 - $41,609  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 1,216
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Job Description for Concierge

A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees.

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Concierge Tasks

  • Welcomes guests/new customers to facility.
  • Performs various administrative/managerial tasks in support of facility's mission.
  • Creates a positive experience for guests by attending to needs and answering questions.

Common Career Paths for Concierge


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Though it's uncommon, some Concierges move into roles as Executive Assistants, where pay is an average $45K per year. Career advancement for the typical Concierge often leads to becoming a Guest Services Hotel Manager or a Concierge Manager; median salaries in these positions are $6K higher and $12K higher, respectively.

Concierge Job Listings

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Popular Employer Salaries for Concierge


Well-known firms with a reputation for hiring numerous Concierges include Marriott International, Inc., Hyatt Regency, Emeritus, Assisted Living, Sunrise Senior Living, Inc., and Equity Residential. Lesconcierges attracts talent by shelling out the biggest paychecks in the area — the median in that office is $47K. Equity Residential, Marriott International, Inc., and Capitol Concierge, Inc. are a few other companies that offer generous salaries, with Concierges earning around $37K, $27K, or $27K at each firm, respectively.

Relative to other names in the field, compensation is very low at Emeritus, Assisted Living — the median salary comes to just $21K, less than half of the top paying company's rate. Also sliding in at the lower end of the scale are Sunrise Senior Living, Inc. ($21K), The Walt Disney Company ($21K), and Hyatt Regency ($25K).

Popular Skills for Concierge


Job skills reported by Concierges are limited. Most notably, skills in Sales, Oral / Verbal Communication, Customer Service, and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Customer Relations and Customer Service. Those familiar with Customer Relations also tend to know Oral / Verbal Communication.

Pay by Experience Level for Concierge

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average worker who claims fewer than five years of experience earns around $27K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $30K. People with 10 to 20 years of experience make an average of about $32K in this role. Survey participants with more than two decades under their belts actually report earning less than people with less experience; the former take home only $31K on average.

Pay Difference by Location

National Average: $27,960

Larger city markers indicate a job is popular in that location.

For Concierges, busy San Francisco offers a higher-than-average pay rate, 64 percent above the national average. Concierges can also look forward to large paychecks in cities like New York (+28 percent), Las Vegas (+24 percent), Chicago (+24 percent), and Boston (+20 percent). Place of residence plays a huge part in a Concierge's salary, with Orlando Concierges earning salaries that are 22 percent less than the national average. Employers also pay below the national average in Atlanta (13 percent lower) and Miami (7 percent lower).

Concierge Reviews

What is it like working as a Concierge?

Concierge in Santa Monica:
"Love The Stress Level And Work Flexibility."
Pros: The short commute and location.
Cons: The pay and no benefits being part-time.

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Experience Affects Concierge Salaries


Late-Career
up arrow 12%


National Average
$28,000


Skills That Affect Concierge Salaries

Sales
up arrow 17%

Oral / Verbal Communication
up arrow 4%

National Average
$28,000

Customer Service
up arrow 4%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 193 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
7%
1-4 years
55%
5-9 years
20%
10-19 years
13%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 63%
dental benefits
Dental: 49%
medical benefits
Vision: 39%
dental benefits
None: 34%
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