Concierge Salary

Earnings for Concierges in the United States come in at around $12.56 per hour on average. Compensation for this group is mainly affected by the specific employer, but geography and years of experience are influential factors as well. Concierges survey participants are largely women, dominating at 65 percent. Nearly one in three of professionals in this line of work do not receive benefits; however, the larger part report medical coverage and one-half claim dental coverage as well. Most workers in this position report high levels of job satisfaction.

$23,815 - $49,698
(Median)
$24K
$35K
$50K
MEDIAN: $34,952
10%
50%
90%

Add this chart to your site: 640px    300px

$9.61 - $17.75
(Median)
$9
$13
$18
MEDIAN: $12.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$23,815 - $49,698  
   
Bonus
$0.00 - $1,619  
Profit Sharing
$200.00 - $1,500  
Commission
$970 - $12,164  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,442 - $41,723  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 193
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.61 - $17.75  
   
Hourly Tips
$0.00 - $3.73  
Overtime
$11.79 - $26.21  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,619  
   
Commission
$970 - $12,164  
Profit Sharing
$200.00 - $1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,442 - $41,723  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 1,171
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Concierge

A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees.

Read More...

Concierge Tasks

  • Welcomes guests/new customers to facility.
  • Performs various administrative/managerial tasks in support of facility's mission.
  • Creates a positive experience for guests by attending to needs and answering questions.

Common Career Paths for Concierge


Add this chart to your site:   640px 640px    300px 300px


At the upper end, Concierges who move into an Executive Assistant role can end up with a hefty increase in pay. The average income for Executive Assistants is a much higher $45K per year.

Concierge Job Listings

Search for more jobs:

Popular Employer Salaries for Concierge


Marriott International, Inc., Hyatt Regency, Emeritus, Assisted Living, Sunrise Senior Living, Inc., and Equity Residential are leaders in the field that employ a large number of Concierges. Heading up the field in terms of compensation, Lesconcierges offers the most; Concierges earn $47K on average there. Equity Residential, Capitol Concierge, Inc., and Marriott International, Inc. also offer top salaries for Concierges. Workers at these firms can expect to earn about $37K, $27K, and $26K, respectively.

With a median employee salary of $21K, Emeritus, Assisted Living pays significantly less than its competitors (less than half of the top paying company's rate). Workers at Sunrise Senior Living, Inc., The Walt Disney Company, and Hyatt Regency also face smaller salaries than the rest of the field — average earnings for these employers come to $21K, $21K, and $25K respectively.

Popular Skills for Concierge


Typical Concierges report a focused set of job skills. Most notably, skills in Sales, Oral / Verbal Communication, Customer Service, and Customer Relations are correlated to pay that is above average. At the other end of the pay range are skills like Customer Relations and Customer Service. Most people who know Customer Relations also know Oral / Verbal Communication.

Pay by Experience Level for Concierge

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. The average worker who claims fewer than five years of experience earns around $27K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $30K. After working for 10 to 20 years, Concierges make a median salary of $31K. More than 20 years of experience mean a somewhat bigger median paycheck of $32K, but it's not much more than what less experienced people make.

Pay Difference by Location


San Francisco is home to an above-average pay rate for Concierges, 57 percent higher than the national average. Concierges can also look forward to large paychecks in cities like New York (+27 percent), Chicago (+24 percent), Las Vegas (+20 percent), and Seattle (+19 percent). One of the biggest compensable factors for Concierges is geography, with workers in Orlando earning a whopping 22 percent below the national average. Not at the bottom but still paying below the median are employers in Atlanta and Miami (12 percent lower and 6 percent lower, respectively).

Concierge Reviews

What is it like working as a Concierge?

Concierge in Santa Monica:
"Love The Stress Level And Work Flexibility."
Pros: The short commute and location.
Cons: The pay and no benefits being part-time.

Related Job Salaries

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Experience Affects Concierge Salaries

Late-Career
up arrow 14%



National Average
$28,000


Skills That Affect Concierge Salaries

Sales
up arrow 18%


National Average
$28,000

Customer Service
up arrow 4%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 214 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
7%
1-4 years
55%
5-9 years
20%
10-19 years
12%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 64% dental benefits Dental: 49%
vision benefits Vision: 40% employee benefits None: 34%
ADVERTISEMENT