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Concierge Salary

Concierges in the United States take home an average $12.51 per hour. While the specific employer and experience level impact pay for this group, geography is the most influential factor. The majority of Concierges (64 percent) who took the survey are women. Job satisfaction for Concierges is high. Some workers in this field — close to a third — are not awarded benefits. Medical coverage is reported by the larger part and dental plans are enjoyed by approximately one-half. The data in this summary comes from the PayScale salary survey.

$23,422 - $49,617
(Median)
$23K
$34K
$50K
MEDIAN: $34,339
10%
50%
90%

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$9.54 - $17.75
(Median)
$9
$13
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$23,422 - $49,617  
   
Bonus
$0.00 - $1,561  
Profit Sharing
$203.47 - $1,965  
Commission
$996 - $12,164  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,362 - $41,522  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 190
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.54 - $17.75  
   
Hourly Tips
$0.00 - $3.78  
Overtime
$11.68 - $26.12  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,561  
   
Commission
$996 - $12,164  
Profit Sharing
$203.47 - $1,965  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,362 - $41,522  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 1,174

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United States (change)


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Job Description for Concierge

A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees.

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Concierge Tasks

  • Welcomes guests/new customers to facility.
  • Performs various administrative/managerial tasks in support of facility's mission.
  • Creates a positive experience for guests by attending to needs and answering questions.

Common Career Paths for Concierge


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Concierges who transition into an Executive Assistant role may receive large pay increases as the latter position pays an average $45K per year.

Concierge Job Listings

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Popular Employer Salaries for Concierge


Concierges flock to Marriott International, Inc., Hyatt Regency, Emeritus, Assisted Living, Sunrise Senior Living, Inc., and Capitol Concierge, Inc., highly regarded companies that employ a generous number of people in this profession. Those at Capitol Concierge, Inc. can expect to make the most, with the company offering a median salary of $27K.

Though certain workers may see earnings of up to $34K, Emeritus, Assisted Living still falls short in the compensation department — the median pay is only $21K, the lowest in the field.

Popular Skills for Concierge


Survey takers who work as Concierges typically report just a few professional skills. Most notably, skills in Sales, Oral / Verbal Communication, Customer Service, and Customer Relations are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Customer Relations and Customer Service. Those familiar with Customer Relations also tend to know Oral / Verbal Communication.

Pay by Experience Level for Concierge

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. The average beginner in this position makes around $27K, but folks who have been around for five to 10 years see a markedly higher median salary of $30K. After working for 10 to 20 years, Concierges make a median salary of $31K. Individuals who report more than two decades of experience seem to make about the same as folks in the 10-to-20 year range.

Pay Difference by Location


For Concierges, San Francisco provides a pay rate that is 55 percent greater than the national average. Concierges can also look forward to large paychecks in cities like New York (+29 percent), Chicago (+22 percent), Seattle (+19 percent), and Las Vegas (+19 percent). Concierges in Orlando make 24 percent less than the national average, proving that location is a major factor in pay. Employers also pay below the national average in Atlanta (11 percent lower) and Miami (6 percent lower).

Concierge Reviews

What is it like working as a Concierge?

Concierge in Santa Monica:
"Love The Stress Level And Work Flexibility."
Pros: The short commute and location.
Cons: The pay and no benefits being part-time.

Related Job Salaries

United States (change)

Experience Affects Concierge Salaries

Late-Career
up arrow 13%



National Average
$28,000


Skills That Affect Concierge Salaries

Sales
up arrow 18%


National Average
$28,000

Customer Service
up arrow 4%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 226 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
7%
1-4 years
56%
5-9 years
20%
10-19 years
11%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 63% dental benefits Dental: 48%
vision benefits Vision: 40% employee benefits None: 34%
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