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Concierge Salary

Concierges in the United States can expect wages of $12.51 per hour on average. This group's pay is mainly influenced by geography, followed by the specific employer and experience level. Health benefits are not claimed by all — roughly one in three lack any form of coverage — but a majority have medical insurance, and about one-half have dental, too. Job satisfaction is high and work is enjoyable for most Concierges. Concierges survey participants are largely women, dominating at 65 percent. This report is based on responses to the PayScale salary survey.

$23,453 - $49,341
(Median)
$23K
$34K
$49K
MEDIAN: $34,099
10%
50%
90%

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$9.57 - $17.68
(Median)
$9
$13
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$23,453 - $49,341  
   
Bonus
$0.00 - $1,592  
Profit Sharing
$200.00 - $1,500  
Commission
$996 - $12,164  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,387 - $41,266  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 190
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.57 - $17.68  
   
Hourly Tips
$0.00 - $3.76  
Overtime
$11.69 - $25.91  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,592  
   
Commission
$996 - $12,164  
Profit Sharing
$200.00 - $1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,387 - $41,266  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 1,180
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Job Description for Concierge

A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees.

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Concierge Tasks

  • Welcomes guests/new customers to facility.
  • Performs various administrative/managerial tasks in support of facility's mission.
  • Creates a positive experience for guests by attending to needs and answering questions.

Common Career Paths for Concierge


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For Concierges, progressing to an Executive Assistant role may result in a significant raise. On average, an Executive Assistant can earn $45K annually.

Concierge Job Listings

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Popular Employer Salaries for Concierge


Many Concierges can be found at Marriott International, Inc., Hyatt Regency, Emeritus, Assisted Living, Sunrise Senior Living, Inc., and Equity Residential, firms that are at the top of the field. The biggest paychecks can be found at Equity Residential — the median salary there is $37K; however, employees are subject to a wide range in pay, with the lowest salaries sitting near $25K and highest ones in the neighborhood of $46K. Also paying near the top of the field are Capitol Concierge, Inc. at $27K, Marriott International, Inc. at $26K, and Hyatt Regency, where Concierges annually earn $25K.

With a median employee salary of $21K, Emeritus, Assisted Living pays significantly less than its competitors (78 percent less than the top paying company). Employees at Sunrise Senior Living, Inc., The Walt Disney Company, and Hyatt Regency can also expect below-average earnings of $21K, $21K, and $25K.

Popular Skills for Concierge


Survey results show that Concierges typically report just a few professional skills. Most notably, skills in Sales, Oral / Verbal Communication, Customer Service, and Customer Relations are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Customer Relations and Customer Service. Those educated in Customer Relations tend to be well versed in Oral / Verbal Communication.

Pay by Experience Level for Concierge

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Concierges do not generally earn higher incomes from more experience in the field. The average beginner in this position makes around $27K, but folks who have been around for five to 10 years see a markedly higher median salary of $30K. After working for 10 to 20 years, Concierges make a median salary of $31K. Individuals who report more than two decades of experience seem to make about the same as folks in the 10-to-20 year range.

Pay Difference by Location


For those looking to make money, Concierges in San Francisco enjoy an exceptional pay rate, 57 percent above the national average. Concierges can also look forward to large paychecks in cities like New York (+27 percent), Chicago (+23 percent), Las Vegas (+20 percent), and Seattle (+19 percent). Location significantly influences compensation, with Orlando Concierges earning much less — 23 percent less — than the national average. A couple other locations with smaller-than-average paychecks include Atlanta (11 percent lower) and Miami (6 percent lower).

Concierge Reviews

What is it like working as a Concierge?

Concierge in Santa Monica:
"Love The Stress Level And Work Flexibility."
Pros: The short commute and location.
Cons: The pay and no benefits being part-time.

Related Job Salaries

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Experience Affects Concierge Salaries

Late-Career
up arrow 13%



National Average
$28,000


Skills That Affect Concierge Salaries

Sales
up arrow 18%


National Average
$28,000

Customer Service
up arrow 3%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 223 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
8%
1-4 years
56%
5-9 years
20%
10-19 years
12%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 63% dental benefits Dental: 48%
vision benefits Vision: 39% employee benefits None: 34%
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