Concierge Salary

The average Concierge in the United States can expect to rake in roughly $12.59 per hour. Earnings generally vary between $9.71 per hour and $17.78. The most important factor affecting compensation for this group is the particular firm, followed by the particular city and years of experience. Job satisfaction is reported as high by the vast majority of workers. More than half of Concierges (62 percent) survey participants are women. Although a majority have medical coverage and nearly one-half have dental coverage, nearly one-third claim no health benefits at all.

$24,410 - $49,876
(Median)
$24K
$36K
$50K
MEDIAN: $35,754
10%
50%
90%

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$9.71 - $17.78
(Median)
$9
$13
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$24,410 - $49,876  
   
Bonus
$0.00 - $1,920  
Profit Sharing
$1.07 - $1,987  
Commission
$1,003 - $10,365  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,639 - $41,609  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 194
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.71 - $17.78  
   
Hourly Tips
$0.00 - $3.74  
Overtime
$11.76 - $27.23  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $1,920  
   
Commission
$1,003 - $10,365  
Profit Sharing
$1.07 - $1,987  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,639 - $41,609  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 1,216
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Job Description for Concierge

A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees.

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Concierge Tasks

  • Welcomes guests/new customers to facility.
  • Performs various administrative/managerial tasks in support of facility's mission.
  • Creates a positive experience for guests by attending to needs and answering questions.

Common Career Paths for Concierge


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While not commonly seen, Concierges who transition into an Executive Assistant position may see a rise in pay. The median salary for Executive Assistants is $45K per year. It is quite typical for Concierges to transition into roles as Guest Services Hotel Managers or Concierge Managers, where reported median earnings are $6K and $12K higher per year.

Concierge Job Listings

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Popular Employer Salaries for Concierge


Marriott International, Inc., Hyatt Regency, Emeritus, Assisted Living, Sunrise Senior Living, Inc., and Equity Residential are top-notch employers for Concierges in this area. For Concierges, comfortable salaries can be found at Lesconcierges; in fact, median earnings sit around $47K, the highest in the area. Soaring salaries can also be found at Equity Residential, Marriott International, Inc., and Capitol Concierge, Inc., where earnings of $37K, $27K, or $27K are standard for Concierges.

Considering that the median salary at Emeritus, Assisted Living is a shallow $21K, it is not surprising that this employer ranks last in compensation relative to (and far behind) other companies in the same line of work — their median pay is less than half of the top paying employer's rate. Employees at Sunrise Senior Living, Inc., The Walt Disney Company, and Hyatt Regency can also expect below-average earnings of $21K, $21K, and $25K.

Popular Skills for Concierge


Typical Concierges report a focused set of job skills. Most notably, skills in Sales, Oral / Verbal Communication, Customer Service, and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Customer Relations and Customer Service. For most people, competency in Customer Relations indicates knowledge of Oral / Verbal Communication.

Pay by Experience Level for Concierge

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Those in the early stages of their career can expect to make around $27K; however, individuals with five to 10 years of experience bring in $30K on average — a distinctly larger sum. Concierges bring in $32K after working for 10 to 20 years. Folks who claim more than 20 years of relevant experience actually report a comparatively lower median income of $31K.

Pay Difference by Location

National Average: $27,960

Larger city markers indicate a job is popular in that location.

Surpassing the national average by 64 percent, Concierges in San Francisco receive some of the highest pay in the country. Concierges will also find cushy salaries in New York (+28 percent), Las Vegas (+24 percent), Chicago (+24 percent), and Boston (+20 percent). Concierges in Orlando earn salaries far below the national average by 22 percent, proving that geography overwhelmingly affects the pay scale for those in this field. Below-median salaries also turn up in Atlanta and Miami (13 percent lower and 7 percent lower, respectively).

Concierge Reviews

What is it like working as a Concierge?

Concierge in Santa Monica:
"Love The Stress Level And Work Flexibility."
Pros: The short commute and location.
Cons: The pay and no benefits being part-time.

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Experience Affects Concierge Salaries


Late-Career
up arrow 12%


National Average
$28,000


Skills That Affect Concierge Salaries

Sales
up arrow 17%

Oral / Verbal Communication
up arrow 4%

National Average
$28,000

Customer Service
up arrow 4%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 193 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
7%
1-4 years
55%
5-9 years
20%
10-19 years
13%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 63%
dental benefits
Dental: 49%
medical benefits
Vision: 39%
dental benefits
None: 34%
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