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Concierge Salary

Median pay for Concierges in the United States lies in the neighborhood of $12.37 per hour. This group's pay is mainly influenced by residence, followed by the specific employer and years of experience. Over a third of professionals in this line of work do not receive benefits; however, a majority report medical coverage and approximately one-half claim dental coverage as well. For the most part, Concierges enjoy their work and report high levels of job satisfaction. Female Concierges are more common than men among those who completed the survey; more than half (64 percent) are women.
$23,333 - $49,645
(Median)
23K
28K
34K
40K
50K
MEDIAN: $34,192
10%
25%
50%
75%
90%

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$9.36 - $17.69
(Median)
9
12
15
18
MEDIAN: $12.00
10%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$23,333 - $49,645  
   
Bonus
$0.00 - $1,952  
Profit Sharing
$203.47 - $1,965  
Commission
$996 - $12,183  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,193 - $41,663  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 205
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.36 - $17.69  
   
Hourly Tips
$0.00 - $3.76  
Overtime
$11.39 - $26.11  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,952  
   
Commission
$996 - $12,183  
Profit Sharing
$203.47 - $1,965  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,193 - $41,663  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 1,189
United States (change)

Job Description for Concierge

A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees.

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Concierge Tasks

  • Welcomes guests/new customers to facility.
  • Performs various administrative/managerial tasks in support of facility's mission.
  • Creates a positive experience for guests by attending to needs and answering questions.

Common Career Paths for Concierge


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Concierges' salaries may rise greatly for those who assume a higher-end position such as an Executive Assistant. The average Executive Assistant bring home $45K per year.

Concierge Job Listings

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Popular Employer Salaries for Concierge


Marriott International, Inc., Hyatt Regency, Emeritus, Assisted Living, Sunrise Senior Living, Inc., and Capitol Concierge, Inc. are some prominent firms with considerable interest in employing a large team of Concierges. Heading up the field in terms of compensation, Capitol Concierge, Inc. offers the most; Concierges earn $27K on average there.

Emeritus, Assisted Living offers the lowest pay, with a median salary of just $21K. The pay scale doesn't vary widely, either; compensation ranges from $17K to $34K.

Popular Skills for Concierge


Concierges who responded to the survey report just a handful of professional skills. Most notably, skills in Sales, Oral / Verbal Communication, Customer Service, and Customer Relations are correlated to pay that is above average. At the other end of the pay range are skills like Customer Relations. The majority of those who know Customer Relations also know Oral / Verbal Communication.

Pay by Experience Level for Concierge

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Concierges — those with more experience do not necessarily bring in higher earnings. Relatively untried employees who have less than five years' experience make $27K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $30K. Concierges see a median salary of $31K after reaching one to two decades on the job. People who have worked for more than 20 years report a median income no higher than the median for folks with 10 to 20 years of experience.

Pay Difference by Location


San Francisco offers some of the highest pay in the country for Concierges, 54 percent above the national average. Concierges can also look forward to large paychecks in cities like New York (+27 percent), Las Vegas (+24 percent), Seattle (+19 percent), and Chicago (+17 percent). Concierges' salaries are heavily influenced by location — Concierges in Orlando bring in salaries that are 25 percent lower than the national average. Employers also pay below the national average in Atlanta (10 percent lower) and Miami (7 percent lower).

Concierge Reviews

What is it like working as a Concierge?
Concierge in Santa Monica:
"Love The Stress Level And Work Flexibility."
Pros: The short commute and location.
Cons: The pay and no benefits being part-time.

Related Job Salaries

Experience Affects Concierge Salaries

Late-Career
up arrow 14%



National Average
$28,000


Skills That Affect Concierge Salaries

Sales
up arrow 19%


National Average
$28,000

Customer Service
up arrow 3%

Customer Relations
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 244 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
7%
1-4 years
56%
5-9 years
20%
10-19 years
11%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 63% dental benefits Dental: 49%
vision benefits Vision: 40% employee benefits None: 35%