The average Concierge in the United States can expect to rake in roughly $12.81 per hour. This group's pay is mainly influenced by the specific employer, followed by geography and experience level. Work is enjoyable for Concierges, who typically claim high levels of job satisfaction. The majority of Concierges (67 percent) who took the survey are female. Close to two-fifths of professionals in this line of work do not receive benefits; however, more than half report medical coverage and slightly less than half claim dental coverage as well. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$24,138 - $47,492
$24K
$36K
$47K
MEDIAN: $36,032
10%
50%
90%

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$9.90 - $18.02
$9
$13
$18
MEDIAN: $12.81
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$24,138 - $47,492  
   
Bonus
$147.40 - $3,561  
Profit Sharing
$300.00  
Commission
$800 - $8,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,994 - $41,424  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 117
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.90 - $18.02  
   
Hourly Tips
$0.00 - $3.82  
Overtime
$13.11 - $30.01  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$147.40 - $3,561  
   
Commission
$800 - $8,000  
Profit Sharing
$300.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,994 - $41,424  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 723

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Concierge

A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees.

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Concierge Tasks

  • Creates a positive experience for guests by attending to needs and answering questions.
  • Performs various administrative/managerial tasks in support of facility's mission.
  • Welcomes guests/new customers to facility.

Common Career Paths for Concierge


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Though it's uncommon, some Concierges move into roles as Executive Assistants, where pay is an average $46K per year. When Concierges are ready for the next step in their careers, they often become Guest Services Hotel Managers or Concierge Managers. Those roles pay an additional $6K and $11K, respectively.

Concierge Job Listings

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Popular Employer Salaries for Concierge


Many Concierges can be found at Hyatt Regency, Emeritus, Assisted Living, Sunrise Senior Living, Inc., Equity Residential, and Marriott International, Inc., firms that are at the top of the field. Lesconcierges leads the field in terms of pay, with a median salary of $47K. Those in search of high salaries should also consider Equity Residential, Marriott International, Inc., and Capitol Concierge, Inc., top-paying firms where Concierges rake in a solid $37K, $29K, or $27K, respectively.

Earnings fall especially short at Emeritus, Assisted Living, where the median salary of $21K is the lowest in the field, less than half of the top paying company's rate. Others at the bottom of the scale for this job include Sunrise Senior Living, Inc. at $21K, The Walt Disney Company at $24K, and Hyatt Regency, where $25K is the norm.

Popular Skills for Concierge


Concierges typically list a handful of skills they use on the job. Most notably, skills in Sales, Oral / Verbal Communication, Customer Service, and Customer Relations are correlated to pay that is above average. Skills that seem to negatively impact pay include Customer Relations and Customer Service. The majority of those who know Customer Relations also know Oral / Verbal Communication.

Pay by Experience Level for Concierge

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average beginner in this position makes around $27K, but folks who have been around for five to 10 years see a markedly higher median salary of $31K. Concierges see a median salary of $34K after reaching one to two decades on the job. Survey participants with more than two decades under their belts actually report earning less than people with less experience; the former take home only $30K on average.

Pay Difference by Location

National Average: $28,598

Larger city markers indicate a job is popular in that location.

With a pay rate for Concierges that is 38 percent greater than the national average, New York offers a comfortable salary for those in this profession. Concierges can also look forward to large paychecks in cities like Chicago (+27 percent), Seattle (+17 percent), Los Angeles (+12 percent), and Boston (+9 percent). Those in the field find the lowest salaries in Orlando, 19 percent below the national average. Employers pay around 11 percent less in Austin and 9 percent less in Dallas, below-median salaries for those in this field.

Concierge Reviews

Q: What is it like working as a Concierge?

Concierge in Santa Monica:
"Love The Stress Level And Work Flexibility."
Pros: The short commute and location.
Cons: The pay and no benefits being part-time.

Related Job Salaries

Key Stats for Concierge

Gender

Female
67 %
Male
33 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 92 votes.
053
Less than 1 year
7%
1-4 years
54%
5-9 years
21%
10-19 years
14%
20 years or more
4%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Concierge Salaries



Late-Career
up arrow 6%

National Average
$29,000


Skills That Affect Concierge Salaries

Sales
up arrow 14%


National Average
$29,000



Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 92 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
7%
1-4 years
54%
5-9 years
21%
10-19 years
14%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 58%
dental benefits
Dental: 46%
vision benefits
Vision: 34%
dental benefits
None: 40%
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