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Concierge Salary

Concierges in the United States pull down an average of $12.46 per hour. Location is the biggest factor affecting pay for this group, followed by the company and years of experience. Female Concierges are more common than men among those who completed the survey; more than half (64 percent) are women. Work is enjoyable for Concierges, who typically claim high levels of job satisfaction. While close to one-third report receiving no health benefits, the greater part do receive medical coverage, and nearly one-half have dental, as well. The information for this snapshot was generated by responses to the PayScale salary survey.

$23,488 - $49,562
(Median)
$23K
$35K
$50K
MEDIAN: $34,702
10%
50%
90%

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$9.52 - $17.68
(Median)
$9
$12
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$23,488 - $49,562  
   
Bonus
$0.00 - $1,570  
Profit Sharing
$203.47 - $1,965  
Commission
$991 - $12,365  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,340 - $41,477  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 192
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.52 - $17.68  
   
Hourly Tips
$0.00 - $3.76  
Overtime
$11.64 - $26.24  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,570  
   
Commission
$991 - $12,365  
Profit Sharing
$203.47 - $1,965  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,340 - $41,477  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 1,165

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Job Description for Concierge

A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees.

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Concierge Tasks

  • Welcomes guests/new customers to facility.
  • Performs various administrative/managerial tasks in support of facility's mission.
  • Creates a positive experience for guests by attending to needs and answering questions.

Common Career Paths for Concierge


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As Concierges transition into upper-level roles such as Executive Assistant, they may see a strong upturn in salary. Executive Assistants earn $45K on average per year.

Concierge Job Listings

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Popular Employer Salaries for Concierge


Leading companies who hire large numbers of Concierges include Marriott International, Inc., Hyatt Regency, Emeritus, Assisted Living, Sunrise Senior Living, Inc., and Capitol Concierge, Inc. Those at Capitol Concierge, Inc. can expect to make the most, with the company offering a median salary of $27K.

Although Emeritus, Assisted Living hands out the lowest average salary in town at $21K, employee compensation still varies greatly; workers can make as little as $17K or as much as $34K.

Popular Skills for Concierge


Concierges who responded to the survey report just a handful of professional skills. Most notably, skills in Sales, Oral / Verbal Communication, Customer Service, and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Customer Relations and Customer Service. Those familiar with Customer Relations also tend to know Oral / Verbal Communication.

Pay by Experience Level for Concierge

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Concierges, more experience in the field does not usually mean bigger paychecks. Salaries for the relatively untried average out to around $27K, but survey participants with five to 10 years of experience earn a significantly higher median of $30K. People with 10 to 20 years of experience make an average of about $31K in this role. Concierges with more than 20 years of experience report incomes that are no higher than those with 10 to 20 years on the job.

Pay Difference by Location


San Francisco is home to an above-average pay rate for Concierges, 56 percent higher than the national average. Concierges will also find cushy salaries in New York (+28 percent), Chicago (+23 percent), Seattle (+20 percent), and Las Vegas (+19 percent). Place of residence plays a huge part in a Concierge's salary, with Orlando Concierges earning salaries that are 23 percent less than the national average. Below-median salaries also turn up in Atlanta and Miami (11 percent lower and 7 percent lower, respectively).

Concierge Reviews

What is it like working as a Concierge?

Concierge in Santa Monica:
"Love The Stress Level And Work Flexibility."
Pros: The short commute and location.
Cons: The pay and no benefits being part-time.

Related Job Salaries

United States (change)

Experience Affects Concierge Salaries

Late-Career
up arrow 13%



National Average
$28,000


Skills That Affect Concierge Salaries

Sales
up arrow 18%


National Average
$28,000

Customer Service
up arrow 3%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 229 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
7%
1-4 years
56%
5-9 years
20%
10-19 years
11%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 64% dental benefits Dental: 49%
vision benefits Vision: 40% employee benefits None: 34%