Concierge Salary

Median pay for Concierges in the United States lies in the neighborhood of $12.52 per hour. The specific employer is the biggest factor affecting pay for this group, followed by the particular city and experience level. More than half of Concierges (64 percent) survey participants are women. Most workers in this position report high levels of job satisfaction. One-third of professionals in this line of work do not receive benefits; however, the larger part report medical coverage and one-half claim dental coverage as well.

$23,797 - $49,843

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$9.64 - $17.68

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$23,797 - $49,843  
   
Bonus
$0.00 - $1,597  
Profit Sharing
$101.74 - $1,474  
Commission
$966 - $12,255  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,475 - $41,626  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 188
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.64 - $17.68  
   
Hourly Tips
$0.00 - $3.45  
Overtime
$11.79 - $26.49  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,597  
   
Commission
$966 - $12,255  
Profit Sharing
$101.74 - $1,474  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,475 - $41,626  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 1,180
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Job Description for Concierge

A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees.

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Concierge Tasks

  • Welcomes guests/new customers to facility.
  • Performs various administrative/managerial tasks in support of facility's mission.
  • Creates a positive experience for guests by attending to needs and answering questions.

Common Career Paths for Concierge


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Concierges' salaries may rise greatly for those who assume a higher-end position such as an Executive Assistant. The average Executive Assistant brings home $45K per year.

Concierge Job Listings

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Popular Employer Salaries for Concierge


Concierges fill the offices of leading firms Marriott International, Inc., Hyatt Regency, Emeritus, Assisted Living, Sunrise Senior Living, Inc., and Equity Residential. Concierges seeking a sizable paycheck can earn the most at Lesconcierges, where the average salary comes to $47K. Equity Residential, Capitol Concierge, Inc., and Marriott International, Inc. also offer top salaries for Concierges. Workers at these firms can expect to earn about $37K, $27K, and $26K, respectively.

Emeritus, Assisted Living pays significantly less than other places with a median salary of $21K, less than half of the top paying employer's rate. Workers at Sunrise Senior Living, Inc., The Walt Disney Company, and Hyatt Regency also face smaller salaries than the rest of the field — average earnings for these employers come to $21K, $21K, and $25K respectively.

Popular Skills for Concierge


Just a handful of professional skills are reported by Concierges who took the survey. Most notably, skills in Sales, Oral / Verbal Communication, Customer Service, and Customer Relations are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Customer Relations and Customer Service. The majority of those who know Customer Relations also know Oral / Verbal Communication.

Pay by Experience Level for Concierge

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Concierges do not generally earn higher incomes from more experience in the field. Salaries for the relatively untried average out to around $27K, but survey participants with five to 10 years of experience earn a significantly higher median of $30K. Concierges with one to two decades of relevant experience report an average salary of approximately $31K. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $32K.

Pay Difference by Location


For Concierges, working in the bustling city of San Francisco has its advantages, including an above-average pay rate. Concierges will also find cushy salaries in New York (+28 percent), Chicago (+24 percent), Las Vegas (+21 percent), and Seattle (+20 percent). Location is a huge contributor to overall pay, with Concierges in Orlando earning a whopping 22 percent below the national average. Employers pay around 12 percent less in Atlanta and 5 percent less in Miami, below-median salaries for those in this field.

Concierge Reviews

What is it like working as a Concierge?

Concierge in Santa Monica:
"Love The Stress Level And Work Flexibility."
Pros: The short commute and location.
Cons: The pay and no benefits being part-time.

Related Job Salaries

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Experience Affects Concierge Salaries

Late-Career
up arrow 14%



National Average
$28,000


Skills That Affect Concierge Salaries

Sales
up arrow 18%


National Average
$28,000

Customer Service
up arrow 3%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 210 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
8%
1-4 years
55%
5-9 years
20%
10-19 years
13%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 64% dental benefits Dental: 49%
vision benefits Vision: 40% employee benefits None: 34%
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