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Desktop Support Technician Salary

A Desktop Support Technician earns an average wage of $18.41 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field.
$31,136 - $61,957
(Median)
31K
38K
45K
53K
62K
MEDIAN: $44,640
10%
25%
50%
75%
90%

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$13.02 - $25.62
(Median)
13
15
18
22
26
MEDIAN: $18.00
10%
25%
50%
75%
90%

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Show Annual Salary Show Hourly Rate

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$31,136 - $61,957  
   
Bonus
$0.00 - $3,006  
Profit Sharing
$51.06 - $5,003  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,470 - $59,368  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 1,201
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$13.02 - $25.62  
   
Hourly Tips
$0.00 - $0.00  
Overtime
$18.70 - $37.83  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $3,006  
   
Profit Sharing
$51.06 - $5,003  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,470 - $59,368  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 1,488
United States (change)

Job Description for Desktop Support Technician

Desktop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company's network. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. Desktop support technicians must prioritize the issues they receive. For example, a computer that completely crashes is usually considered a high priority over someone who can't figure out how to send an email.

Read More...

Desktop Support Technician Tasks

  • Set up and troubleshoot domains, user accounts and software accounts.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.
  • Add or replace memory, new keyboards, motherboards, and other components.
  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
  • Coordinate with vendors to resolve problems.

Common Career Paths for Desktop Support Technician


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Desktop Support Technician Job Listings

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Popular Employer Salaries for Desktop Support Technician

Popular Skills for Desktop Support Technician

Pay by Experience Level for Desktop Support Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Desktop Support Technician Reviews

What is it like working as a Desktop Support Technician?
Desktop Support Technician in Spartanburg:
"Overview."
Pros: The opportunity to learn more about computers and all other duties that comes with an IT/Desktop support technician.
Cons: Jobs require more training.
Desktop Support Technician in Columbus:
"I Love My Job."
Pros: The people. I truly feel like I work in a small community. It gives me a sense of well being.
Cons: The organization itself, while flexible for its workers, is inflexible in many other ways. Everything seems as if it was created by committee.
What is it like working as a Desktop Support Technician at Computer Sciences Corporation (CSC)?
Desktop Support Technician in Hartford:
"CSC: The Good, The Bad, The Ugly."
Pros: CSC has been good for upward momentum and the availability of the jobs that are open.
Cons: The company is slow to transition people to other positions and seem to lowball the over all pay an employee should receive.

Related Job Salaries

Experience Affects Desktop Support Technician Salaries




National Average
$42,000


Skills That Affect Desktop Support Technician Salaries






PC Support
up arrow 3%

Information Technology (IT) Support
up arrow 3%

Customer Service
up arrow 2%

Computer Hardware Technician
up arrow 1%

Hardware Configuration
0%

Software Installation & Upgrade
0%

National Average
$42,000

Troubleshooting
up arrow 1%

Computer Service
up arrow 1%

Help Desk / Desktop Support
up arrow 2%

Network Support
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 494 votes.

Gender

Female
8 %
Male
92 %

Years of Experience

Less than 1 year
3%
1-4 years
38%
5-9 years
30%
10-19 years
25%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 68%
vision benefits Vision: 55% employee benefits None: 23%