Desktop Support Technician Salary (United States)

A Desktop Support Technician earns an average wage of $18.50 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field.
Desktop Support Technician Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$30,991 - $60,964
(Median)
31K
38K
44K
52K
61K
MEDIAN: $44,415
10%
25%
50%
75%
90%
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Desktop Support Technician Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.98 - $25.66
(Median)
13
15
18
22
26
MEDIAN: $18.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$30,991 - $60,964  
   
Bonus
$0.00 - $3,109  
Profit Sharing
$99.33 - $5,872  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,394 - $59,001  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 2,579
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$12.98 - $25.66  
   
Overtime
$18.72 - $38.20  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $3,109  
   
Profit Sharing
$99.33 - $5,872  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,394 - $59,001  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 2,579
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Job Description for Desktop Support Technician

Desktop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company's network. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. Desktop support technicians must prioritize the issues they receive. For example, a computer that completely crashes is usually considered a high priority over someone who can't figure out how to send an email.
Read More...
Desktop Support Technician Tasks
  • Set up and troubleshoot domains, user accounts and software accounts.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.
  • Add or replace memory, new keyboards, motherboards, and other components.
  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
  • Coordinate with vendors to resolve problems.

Common Career Paths for Desktop Support Technician

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Desktop Support Technician Job Listings

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Popular Employer Salaries for Desktop Support Technician

Popular Skills for Desktop Support Technician

Pay by Experience Level for Desktop Support Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

up arrow 19%
up arrow 14%
up arrow 12%
up arrow 11%
up arrow 8%
Los Angeles
up arrow 4%
Atlanta
up arrow 1%
0%
Austin
0%
National Average
$42,000
Philadelphia
up arrow 5%
up arrow 6%
Tampa
up arrow 13%
Larger circles over a city indicate a job is popular in that location.

Desktop Support Technician Reviews

What is it like working as a Desktop Support Technician?
Desktop Support Technician in Columbus:
"I Love My Job."
Pros: The people. I truly feel like I work in a small community. It gives me a sense of well being.
Cons: The organization itself, while flexible for its workers, is inflexible in many other ways. Everything seems as if it was created by committee.
What is it like working as a Desktop Support Technician at Computer Sciences Corporation (CSC)?
Desktop Support Technician in Hartford:
"CSC: The Good, The Bad, The Ugly."
Pros: CSC has been good for upward momentum and the availability of the jobs that are open.
Cons: The company is slow to transition people to other positions and seem to lowball the over all pay an employee should receive.

Related Job Salaries

Experience Affects Desktop Support Technician Salaries

National Average
$42,000

Skills That Affect Desktop Support Technician Salaries

Microsoft Active Directory
up arrow 4%
Information Technology (IT) Support
up arrow 3%
PC Support
up arrow 2%
Customer Service
up arrow 2%
Computer Hardware Technician
up arrow 1%
Hardware Configuration
0%
Troubleshooting
0%
National Average
$42,000
Help Desk / Desktop Support
up arrow 1%
Software Installation & Upgrade
up arrow 1%
Computer Service
up arrow 1%
Network Support
up arrow 3%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 499 votes.

Gender

Female
8%
female alumni
 
Male
92%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
38%
5-9 years
31%
10-19 years
25%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 68%
vision benefits Vision: 54% employee benefits None: 23%
Find Out Exactly What You Should Be Paid
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