Desktop Support Technician Salary
A Desktop Support Technician earns an average wage of $18.87 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field.
Job Description for Desktop Support Technician
Desktop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company's network. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. Desktop support technicians must prioritize the issues they receive. For example, a computer that completely crashes is usually considered a high priority over someone who can't figure out how to send an email.Read More...
Desktop support technicians may also serve other IT department roles such as ensuring that all of the computers in their company's network are backed up, safe and secure. They may also deploy security updates to all the systems in their companies' servers and computers to make sure they are never compromised. In addition, they may be required to show staff members how to use their company's computer programs and networks and how to adhere to security standards.
The educational requirements for desktop support technicians generally include having an associate's or bachelor's degree in the IT field or a related area of study. Certain companies will accept those with a high school diploma or a GED if they have a sufficient amount of work experience in the IT field.
Desktop Support Technician Tasks
- Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
- Coordinate with vendors to resolve problems.
- Add or replace memory, new keyboards, motherboards, and other components.
- Set up and troubleshoot domains, user accounts and software accounts.
- Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.
Desktop Support Technician Job Listings
Search for more jobs:
Popular Employer Salaries for Desktop Support Technician
Popular Skills for Desktop Support Technician
Pay by Experience Level for Desktop Support Technician
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference by Location
Desktop Support Technician Reviews
Related Job Salaries
Key Stats for Desktop Support Technician
Rated 4 out of 5
based on 342 votes.