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Guest Services Agent Hourly Rate

United States » Job » Guest Services Agent Overview » Guest Services Agent Hourly Rate

Updated: 6 Jun 2013

Job Satisfaction

Extremely satisfied

Rated 5 out of 5 based on 67 Guest Services Agent votes.

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Part of:

Reservation Agent Salary, Service Agent Salary

Guest Services Agent 2013 Total Pay (?

XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.

)

$17,649 - $34,507

(Median)

18K

28K

35K

MEDIAN: $22,508

10%

75%

90%

See your Guest Services Agent connections ↓

Guest Services Agent Job Listings

Gallery Host (Guest Service Agent)

Jun 06

Hyatt - Sterling, VA

Gallery Host (Guest Service Agent) Location: US-VA... guest check in and out and the servicing of the meeting rooms. Previous guest service experience as well... - Indeed

Apply For This Job »

Guest Service Agent

Jun 14

HEI Hotels & Resorts - Arlington, VA

Guest Service Agent Location: VA - Arlington... the guest. Retrieve mail, small packages and facsimiles for customers as requested. •Close guest accounts... - Indeed

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Guest Service Agent

Jun 07

Hyatt - Sterling, VA

Title: Guest Service Agent Location: US-VA-Sterling... assignment. The Guest Service Agent is responsible for checking in and checking out of all hotel guests... - Indeed

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Want local data for this job?

National Pay Data

	National Hourly Rate Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$8	$16	$24
Hourly Rate	$8.34 - $15.20
Hourly Tips	$0.13 - $9.70
Overtime	$11.82 - $23.35

	National Annualized Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$16K	$32K	$48K
Bonus	$0.00 - $982
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$17,649 - $34,507
Country: United States \| Currency: USD \| Updated: 6 Jun 2013 \| Individuals Reporting: 325

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Guest Services Agent Tasks

Calculate bills, collect payments and document interactions.
Answer questions, escalate complaints, and ensure that the lobby remains clean and pleasant.
Greet, register, and assign rooms to guests, and provide information and paperwork.

Read more about: Concierges, Hotel, Motel, and Resort Desk Clerks, Parking Lot Attendants

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Companies and Industries for Guest Services Agent Salaries

Popular Employers

Hourly Rate


Hilton Worldwide	$9.19 - $15.75
Marriott International, Inc.	$8.10 - $18.42
Hilton Garden Inn	$8.11 - $12.08
Hampton Inn	$8.75 - $11.98
Drury Inn and Suites	$8.21 - $10.78

See more employers

Popular Industries

Hourly Rate


Hotel	$8.73 - $14.76
Hotel Management	$9.05 - $15.81
Travel and Hospitality Services	$8.97 - $16.37
Timeshares or Resort Sales	$8.93 - $16.61
Amusement Park	$8.39 - $15.21

Key Statistics for Guest Services Agent Salaries and Jobs

Gender

	Female 63%			Male 37%
Hourly Rate:	$9.08 - $12.15			$9.45 - $12.92

Years of Experience

Less than 1 year

11%

1-4 years

62%

5-9 years

16%

10-19 years

20 years or more

Top Degrees

Hourly Rate


Bachelor's Degree	$8.44 - $16.03
Associate's Degree	$8.31 - $15.07
Bachelor of Science (BS / BSc), Hospitality Management	$9.56 - $27.32
Associate's Degree, Business Administration	$8.92 - $12.41
Bachelor's Degree, Hospitality Management	$9.83 - $12.21

See more degrees

Most Common Health Benefits

	Medical: 51%		Dental: 44%
	Vision: 35%		None: 46%

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