Salary for Help Desk Analyst Jobs

Updated: 29 Jan 2012

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National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$20K	$40K	$60K
Salary	$30,215 - $57,286
Bonus	$207.29 - $4,797
Profit Sharing	$972 - $2,479
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$27,520 - $56,265
Country: United States \| Currency: USD \| Updated: 29 Jan 2012 \| Individuals Reporting: 403

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Job Listings for Help Desk Analyst Jobs

Posted	Job Title	Company	Job Location
Jan 25	Help Desk Analyst II	WellPoint	Chicago, Illinois
	group seeks Help Desk Analysts, responsible for... Our Infrastructure Technology group seeks Help Desk Analysts, responsible for maintaining AIM’s enterprise... Indeed
Jan 25	Help Desk Support Analyst	Hunter Technical Resources	Alpharetta, Georgia
	Our client is seeking a Help Desk Support Analyst for a contract-to-perm position. GENERAL POSITION SUMMARY: As a member of the Technical Support Team... Indeed
Jan 21	Help Desk Analyst II	City National Bank	Los Angeles, California
	Provides quality colleague support to bank departments and appropriate operating units to meet their information systems needs. Applies understanding and... Indeed
Jan 24	Analyst II-Help Desk (Software Support / Call Center Environment)	Bank of America	Chandler, Arizona
	procedures and good analytic skills. Ability to work in a high volume help desk environment. Good understanding of networking technology. Very good customer... Indeed

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Companies and Industries for Help Desk Analyst Jobs

Popular Employers

Salary Range


Science Applications International Corporation (SAIC)	Not enough data

Popular Industries

Salary Range


Information Technology (IT) Services	$28,372 - $58,898
Healthcare	$28,731 - $58,153
Retail	$28,423 - $58,696
Financial Services	$28,725 - $58,127
Law Firm / Law Office	$32,913 - $65,207

Key Statistics for Help Desk Analyst Jobs

Gender

	Female 20%			Male 80%
Salary:	$32,547 - $50,083			$33,943 - $49,958

Years of Experience

Less than 1 year

1-4 years

49%

5-9 years

26%

10-19 years

20%

20 years or more

Top Degrees

Salary Range


Bachelor's Degree	$29,429 - $58,661
Associate's Degree	$30,315 - $54,914
Bachelor of Science (BS / BSc), Information Technology (IT)	$37,433 - $43,775
Bachelor of Science (BS / BSc), Computer Information Systems (CIS)	$32,400 - $61,581
Bachelor of Science (BS / BSc), Information Systems (IS)	Not enough data

See more degrees

Most Common Health Benefits

	Medical: 82%		Dental: 75%
	Vision: 59%		None: 15%

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Career Path for Help Desk Analyst Jobs

Common Past Jobs

Common Future Jobs

Help Desk Analyst

Salary Range

$27,520 - $56,265

	Help Desk Technician $24,445 - $51,178
	Customer Service Representative (CSR) $19,280 - $42,569
	Computer / Network Support Technician $24,141 - $58,928

Common Past Jobs

Common Future Jobs

Help Desk Analyst

Salary Range

$27,520 - $56,265

	Help Desk Analyst (Computer) $27,311 - $55,116
	Help Desk Manager, IT $37,259 - $93,441
	System Administrator, Computer / Network $32,979 - $76,357

Use GigZig to view more salary ranges for common past and future jobs

Salary Map for Help Desk Analyst Jobs

Highest Salaries By City for Help Desk Analyst Jobs

Top Cities by Popularity for Help Desk Analyst Jobs

Highest Salaries By City

Top Cities by Popularity

Highest Salaries By City

1. New York, New York

2. Washington, District of Columbia

3. Houston, Texas

4. Chicago, Illinois

5. Pittsburgh, Pennsylvania

Help Desk Analyst Job Description

People with the job title Help Desk Analyst typically fall into one of the following PayScale standard occupations.

Computer Support Specialists

Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Help Desk Specialists

Troubleshoot all information technology issues, including software, hardware, and networking. Install and update desktops, laptops, PDAs, peripherals, networks, and related software.