Salary by Skill/Specialty for Help Desk Analyst Jobs

Updated: 29 Jan 2012

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Job: Help Desk Analyst

Salary by Skill/Specialty

Skill/Specialty	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$22K	$44K	$66K
Microsoft Office	$30,141 - $57,232
Help Desk / Desktop Support (Tier 2)	$32,067 - $59,391
Help Desk / Desktop Support	$29,855 - $57,138
Microsoft Windows 3.x, 95/98/Me, 2000, or XP - General Use	$31,236 - $56,822
Help Desk / Desktop Support (Tier 1)	$29,785 - $55,823
Windows NT / 2000 / XP Networking	$31,126 - $59,708
Microsoft Excel	$24,243 - $56,406
A+	$30,100 - $56,372
Microsoft Word	$23,839 - $58,900
Network Management / Administration	$29,927 - $63,052
Country: United States \| Currency: USD \| Updated: 29 Jan 2012 \| Individuals Reporting: 192

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Job Listings for Help Desk Analyst Jobs

Posted	Job Title	Company	Job Location
Jan 25	Help Desk Analyst II	WellPoint	Chicago, Illinois
	group seeks Help Desk Analysts, responsible for... Our Infrastructure Technology group seeks Help Desk Analysts, responsible for maintaining AIM’s enterprise... Indeed
Jan 25	Help Desk Support Analyst	Hunter Technical Resources	Alpharetta, Georgia
	Our client is seeking a Help Desk Support Analyst for a contract-to-perm position. GENERAL POSITION SUMMARY: As a member of the Technical Support Team... Indeed
Jan 21	Help Desk Analyst II	City National Bank	Los Angeles, California
	Provides quality colleague support to bank departments and appropriate operating units to meet their information systems needs. Applies understanding and... Indeed
Jan 24	Analyst II-Help Desk (Software Support / Call Center Environment)	Bank of America	Chandler, Arizona
	procedures and good analytic skills. Ability to work in a high volume help desk environment. Good understanding of networking technology. Very good customer... Indeed

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Help Desk Analyst Job Description

People with the job title Help Desk Analyst typically fall into one of the following PayScale standard occupations.

Computer Support Specialists

Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Help Desk Specialists

Troubleshoot all information technology issues, including software, hardware, and networking. Install and update desktops, laptops, PDAs, peripherals, networks, and related software.