Years Experience | National Salary Data ( XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. ) | $0 | $27K | $54K | $81K |
|---|---|---|---|---|---|
| Less than 1 year | $27,000 - $45,000 | ||||
| 1-4 years | $21,021 - $38,480 | ||||
| 5-9 years | $30,639 - $78,297 | ||||
| 10-19 years | $31,307 - $41,517 | ||||
 Country: United States | Currency: USD | Updated: 6 Feb 2012 | Individuals Reporting: 71 | |||||
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Help Desk Representative
Job Description
People with the job title Help Desk Representative typically fall into one of the following PayScale standard occupations.
Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Troubleshoot all information technology issues, including software, hardware, and networking. Install and update desktops, laptops, PDAs, peripherals, networks, and related software.
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