Popular Tallies for Help Desk Representative Jobs

Updated: 6 Feb 2012
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Job Title
Country
State
City
Experience
national salary data
Job: Help Desk Representative
Most Popular Skills
Skill/Specialty
Number of People
0306090
Microsoft Office90  
   
Help Desk / Desktop Support73  
Help Desk / Desktop Support (Tier 1)68  
Microsoft Windows 3.x, 95/98/Me, 2000, or XP - General Use62  
Microsoft Word49  
Windows NT / 2000 / XP Networking44  
Help Desk / Desktop Support (Tier 2)36  
PayScale
Country: United States | Updated: 6 Feb 2012 | Individuals Reporting: 146
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sample job description
Help Desk Representative Job Description

People with the job title Help Desk Representative typically fall into one of the following PayScale standard occupations.

Computer Support Specialists
Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Help Desk Specialists
Troubleshoot all information technology issues, including software, hardware, and networking. Install and update desktops, laptops, PDAs, peripherals, networks, and related software.

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