Human resources (HR) development managers are tasked with building and maintaining highly developed and coordinated work-forces within their organizations, as they guide and train employees to serve customers with maximum coordination and efficiency. Candidates for this position are encouraged to demonstrate a high degree of communication and listening skills, and other important skills include negotiation, leadership, performance management, conflict resolution, an in-depth understanding of recruitment discipline, the ability to recognize crucial gaps in staffing and performance, and the willingness to study and understand internal processes.
HR development managers may provide feedback to employees and make recommendations regarding potential improvements, and the ability to coach and mentor employees is also beneficial. They work primarily in an office and must be familiar with common office software, though some travel may occasionally be required, such as for formal classroom training. These managers work closely with many other members of the organization, ranging from interviewing and hiring at the entry level to managing input and feedback from other high-level managers.
A bachelor's degree in human resources or a related field and at least three years of experience in human resource disciplines are often minimum requirements for this position, and some employers may prefer those who have a master's degree and at least three years in a supervisory capacity. These managers typically work during regular business hours, and some overtime may occasionally be necessary.
Human Resources (HR) Development Manager Tasks
Plan, evaluate and implement training and development courses and programs for employees that align with human resources and overall company goals.
Conduct or arrange for ongoing and periodic training; such as technical, management development and HR compliance classes and workshops.
Analyze training needs to develop new training programs or modify and improve existing programs, track and monitor usage and effectiveness.
Develop training manuals, multimedia visual aids, and other educational materials.