A retail cashier is an individual who typically works for a store or restaurant. Retail cashiers are responsible for working the cash register and ringing up customers' orders. They must be able to manage and understand how to work a cash register quickly and efficiently without making mistakes. While the job is neither very physically nor mentally demanding, the cashier may be expected to be on his or her feet for long periods of time and must be able to remember how to ring up various items. The retail cashier's work is generally done indoors in a shop or restaurant. The cashier is held accountable to the manager at all times. Often, cashiers will work with many other co-workers in order to ensure the most efficient and best possible experience for the customer.
A retail cashier is expected to be professional and friendly to all types of customers no matter how large or small their orders may be. While no education is typically required, a high school or college degree is often recommended. The typical hours of a cashier may vary depending on the work environment involved. Many retail cashiers who work in a clothing or department store may work from late morning to early evening. Retail cashiers who work in a restaurant or fast food establishment may be expected to work night shifts or dining hours. However, regardless of the time or place, a retail cashier is always expected to honor the customer and make sure that the customer is happy with his or her order and transaction.
Retail Cashier Tasks
- Attend special training of products/services to understand the product features, trends or styles of the products/services.
- Sell the organization's products/services to new or established customers typically via walk-in business.
- Process payment for products or service, may maintain customer preference records.
- Assist the customer in selecting products/services, answer questions and check for stock and availability.