A retail cashier operates a cash register at a retail store. Under the supervision of a store manager, a retail cashier will provide customer service to customers by completing all assigned tasks with great attention to detail and timeliness. This individual might have the responsibility of promoting company programs, including loyalty participation, warranty sales, and credit card enrollment. Therefore, this person may need to maintain awareness of current promotions and advertisements. The responsibilities of this position can include greeting patrons, answering phone calls, following policies and procedures, researching special-order products, and stocking different goods. This individual can be expected to assist with tagging, cleaning, stocking items. The individual is often expected to be a team player.
This position usually requires a high school degree. However, these cashiers are sometimes high school students. Other employers prefer candidates with a bachelor’s degree. Previous experience in a retail environment is often preferred. This person will need to demonstrate excellent customer service skills. This person is also expected to have considerable attention to detail, the ability to stay focused on the task at hand, and a sense of urgency when performing daily tasks. A retail cashier can work various shifts during store hours. These shifts can occur during daytime, evening, weekend, or holiday hours.
Retail Cashier Tasks
Collect customer information and enter it into the appropriate repository.
Answer questions, provide information, and resolve complaints.
Accept customer payment, and answer questions about billing.
Organize and clean cashier area.