Retail Sales Manager Salary
Job Description for Retail Sales Manager
Retail sales managers lead teams of their employees in completing various tasks and jobs. This generally includes scheduling, training, overseeing and hiring retail staff members. Retail managers work with their staff to meet sales goals and in keeping their retail store's inventory fully stocked, clean and up to date. Retail sales managers often work long and irregular hours and generally must be available to work the busiest shifts (nights and weekends). In addition, they usually must work during the holiday seasons, particularly from Thanksgiving to Christmas, which is generally the most profitable time of year for most retail companies.Read More...
Since managers are working with customers and overseeing their staff members, they need to have great communication skills, be problem solvers and good with people. They must also have strong customer service skills and a keen eye for detail, particularly because their job also includes merchandising and loss prevention. Retail sales managers must also be able to manage and motivate people. To become a retail sales manager, one generally does not need to have specialized degrees (although employers usually prefer candidates with a bachelor's degree); they usually just need to have at least one to five years of retail experience. Often times, retail sales associates can work up to becoming a retail sales manager by beginning as a cashier or stock worker and working their way up to management over time.
Retail Sales Manager Tasks
- Oversee day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
- Manage and stock inventory at specified levels.
- Manage the selection, training and development of staff; ensure monthly sales quota are met.
- Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.
Common Career Paths for Retail Sales Manager
Retail Sales Managers' salaries may rise greatly for those who assume a higher-end position such as a Regional Sales Manager. The average Regional Sales Manager brings home $84K per year. Going from Retail Sales Manager to Retail Store Manager is the transition that occurs most often in this field, and the average paycheck for Retail Store Managers is $41K. Many others choose to work as General Sales Managers, where pay is typically $69K.
Retail Sales Manager Job Listings
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Popular Employer Salaries for Retail Sales Manager
Retail Sales Managers fill the offices of leading firms Macy's, Inc., AutoZone, Inc., AT&T Mobility LLC, Advance Auto Parts, Inc., and h.h. Gregg. Although AT&T Mobility LLC boasts the highest average salary in town at $68K, employee compensation still varies greatly — workers can make as little as $37K or as much as $95K. Retail Sales Managers will also find cushy salaries at Bloomingdales Inc. (+$67K), CarMax, Inc. (+$64K), and AT&T Inc. (+$64K).
The lowest pay by far can be found at Advance Auto Parts, Inc. — this employer offers a median salary of $25K, 169 percent lower than the top payer. Also sliding in at the lower end of the scale are AutoZone, Inc. ($26K), Ann Taylor - The Loft ($29K), and Sunglass Hut International ($32K).
Popular Skills for Retail Sales Manager
Survey participants wield an impressively varied skill set on the job. Most notably, skills in People Management, Customer Service Metrics, Sales Management, and Customer Relationship Management (CRM) are correlated to pay that is above average. Skills that pay less than market rate include Customer Relations, Customer Service, and Retail. Those familiar with Customer Service also tend to know Leadership and Sales.
Pay by Experience Level for Retail Sales Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For many Retail Sales Managers, extensive experience does not lead to significantly more money. Although individuals who have less than five years' experience earn $39K on average, people with five to 10 years benefit from a notably larger average of $45K. Retail Sales Managers who work for 10 to 20 years in their occupation tend to earn about $49K. Folks who have racked up more than 20 years in the field report incomes that aren't that much higher than less experienced individuals' earnings; the veterans make just $54K on average.
Pay Difference by Location
San Francisco offers some of the highest pay in the country for Retail Sales Managers, 51 percent above the national average. Retail Sales Managers will also find cushy salaries in New York (+35 percent), Philadelphia (+28 percent), Houston (+25 percent), and Chicago (+21 percent). Retail Sales Managers in Las Vegas report much lower salaries than the rest of the country — 21 percent below the national average — proving that residence is a major factor in overall pay. Workers in Fort Worth and Denver earn salaries that trail the national average for those in this profession (9 percent less and 2 percent less, respectively).