Retail Sales Manager Salary
Job Description for Retail Sales Manager
Retail sales managers lead teams of their employees in completing various tasks and jobs. This generally includes scheduling, training, overseeing and hiring retail staff members. Retail managers work with their staff to meet sales goals and in keeping their retail store's inventory fully stocked, clean and up to date. Retail sales managers often work long and irregular hours and generally must be available to work the busiest shifts (nights and weekends). In addition, they usually must work during the holiday seasons, particularly from Thanksgiving to Christmas, which is generally the most profitable time of year for most retail companies.Read More...
Since managers are working with customers and overseeing their staff members, they need to have great communication skills, be problem solvers and good with people. They must also have strong customer service skills and a keen eye for detail, particularly because their job also includes merchandising and loss prevention. Retail sales managers must also be able to manage and motivate people. To become a retail sales manager, one generally does not need to have specialized degrees (although employers usually prefer candidates with a bachelor's degree); they usually just need to have at least one to five years of retail experience. Often times, retail sales associates can work up to becoming a retail sales manager by beginning as a cashier or stock worker and working their way up to management over time.
Retail Sales Manager Tasks
- Oversee day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
- Manage and stock inventory at specified levels.
- Manage the selection, training and development of staff; ensure monthly sales quota are met.
- Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.
Common Career Paths for Retail Sales Manager
Retail Sales Managers' salaries may rise greatly for those who assume a higher-end position such as a Regional Sales Manager. The average Regional Sales Manager brings home $84K per year. Given that the median pay is $41K, it may be surprising to find that a Retail Store Manager is the most common role for Retail Sales Managers to subsequently assume on their way up the ladder. Transitioning into a General Sales Manager role — which pays $69K — is also typical for Retail Sales Managers, though less common by comparison.
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Popular Employer Salaries for Retail Sales Manager
Dominating the field, Macy's, Inc., AutoZone, Inc., AT&T Mobility LLC, Bloomingdales Inc., and AT&T Inc. are top firms with a reputation for hiring a great number of Retail Sales Managers. Bloomingdales Inc. does shell out the biggest paychecks — the median in that office is $69K — but the company pay scale is greatly mixed, meaning that workers on the low end may earn only $49K while workers on the upper end may rake in up to $99K. Those in search of high salaries should also consider AT&T Mobility LLC, AT&T Inc., and CarMax, Inc., top-paying firms where Retail Sales Managers rake in a $68K, $64K, or $64K, respectively.
Advance Auto Parts, Inc. lags the field greatly in terms of pay, offering a median salary 178 percent lower than the top payer ($25K). AutoZone, Inc., Sunglass Hut International, and Belk's Department Store also scrape the bottom of the pay scale, with median earnings hovering around $26K, $31K, and $36K.
Popular Skills for Retail Sales Manager
Survey results imply that Retail Sales Managers deploy a deep pool of skills on the job. Most notably, skills in People Management, Sales Management, Leadership, and Customer Relationship Management (CRM) are correlated to pay that is above average. At the other end of the pay range are skills like Customer Relations, Customer Service, and Retail. It is often found that people who know Customer Service are also skilled in Leadership and Sales.
Pay by Experience Level for Retail Sales Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Retail Sales Managers do not generally earn higher incomes from more experience in the field. Workers in their first five years can expect to earn $39K, but people who have been around for five to 10 years earn a noticeably bigger sum of $44K. Retail Sales Managers bring in $50K after working for 10 to 20 years. Folks who have racked up more than 20 years in the field report incomes that aren't that much higher than less experienced individuals' earnings; the veterans make just $54K on average.
Pay Difference by Location
For those looking to make money, Retail Sales Managers in Philadelphia enjoy an exceptional pay rate, 60 percent above the national average. Retail Sales Managers will also find cushy salaries in San Francisco (+52 percent), New York (+31 percent), Charlotte (+27 percent), and Houston (+22 percent). Trailing the national average by 20 percent, Las Vegas is the market with the smallest paychecks.
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