A retail store manager for a sporting goods store provides overall supervision for their store to ensure it is run effectively and profitably. They are responsible for supervising employee scheduling, assigning duties to employees, and recruiting and hiring new employees. After employees have been hired, store managers train them, monitor their performance, and provide discipline and encouragement as needed. Retail store managers at sporting goods stores must ensure their store meets all financial targets; this involves developing budgets, staying aware of all expenditures, and making any changes to operations to ensure their objectives are met.
Additionally, retail store managers ensure store pricing policies encourage sales by looking at merchandise activities and trends, as well as make decisions on clearance sales and marketing strategies. In chain stores, they must follow guidance from district or central managers to ensure their store follows all policies, instructions, promotions and other guidance. Retail store managers for sporting goods stores also deal with customers on a regular basis to ensure they are satisfied and any issues are resolved in a timely manner. These managers may perform standard store clerk duties such as cashiering or janitorial duties as necessary. Store managers must make sure their merchandise is secure through means such as loss prevention professionals and security systems, as well as ensure there is a clean and safe retail environment.
There are no specific educational requirements for store managers, although a postsecondary degree in business or a related field may be preferred. Extensive retail experience is generally required or preferred as well.
Retail Store Manager, Sporting Goods Tasks
Manage the selection, training and development of staff; ensure monthly sales quota are met.
Sell the organization's products and/or services to new or established customers; handle and resolve escalated customer complaints and issues.
Oversee day-to-day retail operations and staff; monitor and prioritize workflow and schedules.
Manage and stock inventory at specified levels.