Sales clerks generally hold an entry-level position in retail stores, although any company that sells goods to the general public may have sales clerks. These clerks assist customers, run checkout procedures and cash registers, and generally act as the "faces" that customers associate with a business. The sales clerk must know how to work a cash register and/or point-of-sale (POS) computer system, as well as accurately input any required data on the store’s POS system. The clerk must also be trained in secure cash and credit card handling procedures as well. Additionally, the sales clerk must know how to handle discounts, coupons, and irregular pricing and procedures where tags are conflicting or unavailable.
Sales Clerk Tasks
Attend special training of products/services to understand the product features, trends or styles of the products/services.
Sell the organization's products/services to new or established customers typically via walk-in business.
Process payment for products or service, may maintain customer preference records.
Assist the customer in selecting products/services, answer questions and check for stock and availability.