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Senior Technical Support Engineer Salary

United States » Job » Senior Technical Support Engineer Overview » Senior Technical Support Engineer Salary

Updated: 12 May 2013

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Rated 5 out of 5 based on 124 Senior Technical Support Engineer votes.

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Part of:

Engineer IV Salary, Senior Member Technical Staff Salary, Senior Technical Support Specialist Salary, Support Engineer Salary

Senior Technical Support Engineer 2013 Total Pay (?

XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.

)

$48,766 - $114,196

(Median)

49K

59K

76K

97K

110K

MEDIAN: $76,212

10%

25%

50%

75%

90%

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Senior Technical Support Engineer Job Listings

Senior Technical Support Engineer

Apr 17

Gigamon - Milpitas, CA

looking for a Sr. Technical Support Engineer to work... your resume with the subject line of “Sr Technical Support Engineer” to: jobs@gigamon.com Please no phone... - Indeed

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Senior Technical Support Engineer

Apr 25

FTI Consulting - Annapolis, MD

acts as a senior technical support advisor to FTI... technical solutions in support of computers and local area networks. May also provide technical support to... - Indeed

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Senior Technical Support Engineer

May 18

StrongMail Systems, Inc. - Redwood City, CA

Senior Technical Support Engineer At StrongMail, we... Minimum of 5 years of experience as a Senior Technical Support Engineer, most of which should have been... - Indeed

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National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$50K	$100K	$150K
Salary	$49,284 - $105,855
Bonus	$0.00 - $10,337
Profit Sharing	$983 - $9,826
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$48,766 - $114,196
Country: United States \| Currency: USD \| Updated: 12 May 2013 \| Individuals Reporting: 430

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Senior Technical Support Engineer Tasks

Monitor and log all client communications, processing requests and documenting changes.
Test and develop resolution plans for technical problems, communicating needs to customers and supervisors.
Analyze and consult on implementation and troubleshooting of technology products.
Mentor and train other technical support staff on technical and procedural matters.

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Companies and Industries for Senior Technical Support Engineer Salaries

Popular Employers

Salary Range


Symantec Corporation	$58,958 - $78,596

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Popular Industries

Salary Range


Software Development	$49,801 - $102,722
Telecommunications	$53,074 - $107,462
Financial Services	$51,617 - $106,326
Computer Data Storage Services	$49,700 - $107,245
Oil and Gas Field Services	$59,062 - $119,508

Key Statistics for Senior Technical Support Engineer Salaries and Jobs

Gender

	Female 10%			Male 90%
Salary:	$59,850 - $91,607			$58,375 - $91,351

Years of Experience

Less than 1 year

1-4 years

12%

5-9 years

32%

10-19 years

41%

20 years or more

15%

Top Degrees

Salary Range


Bachelor's Degree	$51,004 - $102,395
Associate's Degree	$44,750 - $92,500
Bachelor of Science (BS / BSc), Computer Science (CS)	$47,392 - $92,100
Master of Science (MS), Computer Science (CS)	$37,651 - $124,162
Bachelor of Science (BS / BSc), Mechanical Engineering (ME)	$67,607 - $76,356

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Most Common Health Benefits

	Medical: 90%		Dental: 84%
	Vision: 71%		None: 7%

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Career Path for Senior Technical Support Engineer Jobs

Common Past Jobs

Common Future Jobs