System Support Technician Salary (United States)

A System Support Technician earns an average salary of $41,412 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. Skills that are associated with high pay for this job are Software Knowledge, Systems Troubleshooting, and Information Technology (IT) Support.
System Support Technician Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$30,352 - $61,112
(Median)
30K
41K
53K
61K
MEDIAN: $41,412
10%
50%
75%
90%
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System Support Technician Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.86 - $26.43
(Median)
12
15
18
22
26
MEDIAN: $18.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$30,352 - $61,112  
   
Bonus
$0.00 - $5,087  
Profit Sharing
$500 - $2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,989 - $61,539  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 140
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.86 - $26.43  
   
Overtime
$17.94 - $41.30  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $5,087  
   
Profit Sharing
$500 - $2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,989 - $61,539  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 109
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Job Description for System Support Technician

System support technicians work on computer systems within a company, performing tasks such as configuring computer systems, helping with system repairs, and installing parts of (or entire) computer systems. They are also responsible for maintaining the system to ensure that all parts are functioning properly and that all system updates are installed as needed. Another major job function of a system support technician is to provide support to all staff using these systems, which includes answering users' questions, as well as maintaining and assigning company passwords to employees that require system access, among other tasks.
Read More...
System Support Technician Tasks
  • Develop and implement solutions for system processing efficiency improvement.
  • Identify, isolate, and define network environment issues and recommend solutions.
  • Troubleshoot and resolve technical or network problems.
  • Provide on-call technical support and train users on all network systems.

System Support Technician Job Listings

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Pay by Experience Level for System Support Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.

System Support Technician Advice

What do you wish you knew about your job when you first started out?
System Support Technician in Chesapeake:
"Patience."
Do not take insults or customer anger personally. Show sincere interest in helping customers. Be patient with callers who want help but are not so proficient with computer skills.

Related Job Salaries

Experience Affects System Support Technician Salaries

Late-Career
up arrow 30%
Experienced
up arrow 20%
Mid-Career
up arrow 7%
National Average
$41,000
Entry-Level
up arrow 9%

Skills That Affect System Support Technician Salaries

Software Knowledge
up arrow 48%
Systems Troubleshooting
up arrow 23%
Information Technology (IT) Support
up arrow 20%
National Average
$41,000

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 49 votes.

Gender

Female
22%
female alumni
 
Male
78%
male alumni

Years of Experience

Less than 1 year
4%
1-4 years
37%
5-9 years
26%
10-19 years
27%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 76%
vision benefits Vision: 62% employee benefits None: 15%
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