Hourly Rate for Help Desk Technician Jobs

Updated: 1 Feb 2012
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National Pay Data
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate$10.25 - $22.32  
   
Overtime$15.20 - $34.79  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus$97.51 - $4,041  
   
Profit Sharing$300.00 - $6,695  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)		$24,026 - $51,552  
PayScale
Country: United States | Currency: USD | Updated: 1 Feb 2012 | Individuals Reporting: 2,364
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Job Listings for Help Desk Technician Jobs

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company salaries
Companies and Industries for Help Desk Technician Jobs

Popular Employers

Hourly Rate
Dell, Inc.$12.77 - $17.47
Computer Sciences Corporation (CSC)$16.50 - $21.60
Comcast Cable, Inc.Not enough data
Hewlett-Packard CompanyNot enough data
General Dynamics Information Technology IncNot enough data
Popular Industries

Hourly Rate
Information Technology (IT) Services$10.72 - $24.37
Healthcare$10.88 - $23.78
Education, College/University$9.90 - $23.16
Technical Support Services$10.77 - $23.81
Banking$10.89 - $22.10

key statistics
Key Statistics for Help Desk Technician Jobs

Gender
Female
15%
female alumni
  
Male
85%
male alumni
Hourly Rate:$13.45 - $18.87 $12.39 - $18.12
Years of Experience
Less than 1 year
7%
1-4 years
57%
5-9 years
23%
10-19 years
11%
20 years or more
1%
Most Common Health Benefits
medical benefits Medical: 76% dental benefits Dental: 66%
vision benefits Vision: 51% employee benefits None: 21%

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career path
Career Path for Help Desk Technician Jobs

Common Past Jobs
Common Future Jobs

Help Desk Technician

Salary Range

$24,026 - $51,552
payscale
Customer Service Representative (CSR)
$19,294 - $42,574
Sales Associate
$15,480 - $61,685
Technical Support Specialist
$27,591 - $68,744
 
Common Past Jobs
Common Future Jobs

Help Desk Technician

Salary Range

$24,026 - $51,552
payscale
Systems Administrator
$35,201 - $77,172
Network Administrator, IT
$30,978 - $70,401
System Administrator, Computer / Network
$32,891 - $76,365
 

career path
Salary Map for Help Desk Technician Jobs

Highest Hourly Rates By City for Help Desk Technician Jobs

Top Cities by Popularity for Help Desk Technician Jobs

Highest Hourly Rates By City Top Cities by Popularity

sample job description
Help Desk Technician Job Description

People with the job title Help Desk Technician typically fall into one of the following PayScale standard occupations.

Computer Support Specialists
Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Help Desk Specialists
Troubleshoot all information technology issues, including software, hardware, and networking. Install and update desktops, laptops, PDAs, peripherals, networks, and related software.

See Sample Job Descriptions for All Jobs

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The latest career advice from people with this job:

Help Desk Technician Jobs

job advice
Help Desk Technician - (City withheld for privacy), Pennsylvania, United States
The company I work for is a contractor for a Government Agency. They don't pay nearly as much as the government employees. The Government employees have great job security, benefits, etc. I have a good benefits package (medical, dental, vision), but little in the way of job security. Our contract is up for renewal in September, and, although it might be extended for another 9 months, right now it is up for open bid and we could lose it that way, or just lose it. I hate having to look for another...
Posted in Job Security on 28 Aug 2008
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