The average pay for an Entry-Level Desktop Support Technician is AU$50,904 per year.

AU$39,679 - AU$64,538
AU$40K
AU$51K
AU$65K
MEDIAN: AU$50,971
10%
50%
90%
AU$19.57 - AU$36.12
AU$20
AU$27
AU$36
MEDIAN: AU$27.31
10%
50%
90%
AU$0AU$68K
Salary AU$39,679 - AU$64,538
Bonus AU$1,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$40,000 - AU$68,974
  • Country: Australia
  • Currency: AUD
  • Updated: 17 Jan 2018
  • Individuals Reporting: 90
Hourly Data AU$0AU$45
Hourly Rate AU$19.57 - AU$36.12
Overtime AU$45.00
Annual Data AU$0AU$68K
Bonus AU$1,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$40,000 - AU$68,974
  • Country: United States
  • Currency: AUD
  • Updated: 17 Jan 2018
  • Individuals Reporting: 20

Job Description for Desktop Support Technician

Desktop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company's network. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. Desktop support technicians must prioritize the issues they receive. For example, a computer that completely crashes is usually considered a high priority over someone who can't figure out how to send an email.

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Desktop Support Technician Tasks

  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
  • Coordinate with vendors to resolve problems.
  • Add or replace memory, new keyboards, motherboards, and other components.
  • Set up and troubleshoot domains, user accounts and software accounts.
  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.

Desktop Support Technician Job Listings

Pay Difference by Location

National Average: AU$52,646

Larger city markers indicate a job is popular in that location.

Key Stats for Desktop Support Technician

Gender

Female
13 %
Male
87 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
Less than 1 year
5%
1-4 years
78%
5-9 years
17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
13 %
Male
87 %

Common Health Benefits

medical benefits
Medical: 6%
dental benefits
Dental: 2%
vision benefits
Vision:
no benefits
None: 92%