Technical Sales Support Specialist Salary (Australia)
A Technical Sales Support Specialist earns an average salary of AU$65,000 per year. Most people with this job move on to other positions after 20 years in this field.
|Salary||AU$39,732 - AU$95,131|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|AU$39,866 - AU$103,667|
Job Description for Technical Sales Support Specialist
Technical sales support specialists are often the first points of contact with new clients. They are expected to answer all questions or concerns a client may have while working to increase the client's loyalty to the product or brand. Individuals in this position should be able to follow the entire customer experience from first contact to follow-up; improving upon product presentation and attractiveness to the customer is also important.Read More...
Technical sales support specialists generally have an on-site office while sometimes traveling to meet clients or to other particular locations; travel may be part of the specialist's job as well. The specialist's work hours vary depending on the needs of their employer and may include overtime.
At least a bachelor's degree in sales or marketing is generally required for this position. A strong sales background with an emphasis on customer service is required for this position. Prior sales experience in which the specialist consistently met or exceeded quotas is highly desired, as is knowledge of the particular product or brand. Excellent knowledge of both the product and customer base is essential to complete sales while monitoring for potential up-sale opportunities. Those in this position must have customer service skills and the ability to work independently with minimal supervision. (Copyright 2018 PayScale.com)
Technical Sales Support Specialist Tasks
- Develop relationships with customers
- Assist customers with technical product support
- Support sales with technical difficulties
- Prepare and perform technical support of sales presentations
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