Entry-Level Call Center and Customer Service Executive with Customer Relationship Management (CRM) Skills Salary (India)

An Entry-Level Call Center and Customer Service Executive with Customer Relationship Management (CRM) skills earns an average salary of Rs 226,786 per year.

Rs 106,581 - Rs 322,215
Rs 110K
Rs 200K
Rs 320K
MEDIAN: Rs 202,886
10%
50%
90%
Rs 0Rs 329K
Salary Rs 106,581 - Rs 322,215
Bonus Rs 2,007 - Rs 31,094
Profit Sharing Rs 7,250
Commission Rs 36,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 111,833 - Rs 329,237
  • Country: India
  • Currency: INR
  • Updated: 20 Jan 2018
  • Individuals Reporting: 147

Job Description for Call Center and Customer Service Executive

Call center customer service executives hold high-level, problem-solving positions in fast-paced work environments; they must have strong communication skills and the ability to think quickly and creatively to solve consumers' problems in a professional manner. These executives are responsible for enacting their companies' standards while providing exemplary service to consumers, and many may telecommute or work solely in offices.

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Call Center and Customer Service Executive Tasks

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Call Center and Customer Service Executive Job Listings

Key Stats for Call Center and Customer Service Executive

Gender

Female
30 %
Male
70 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 4 votes.
Less than 1 year
30%
1-4 years
60%
5-9 years
10%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 4 votes.

Gender

Female
30 %
Male
70 %

Common Health Benefits

medical benefits
Medical: 55%
dental benefits
Dental: 3%
vision benefits
Vision: 4%
no benefits
None: 45%