Entry-Level Call Center and Customer Service Executive in Mumbai Salary (India)

The average pay for an Entry-Level Call Center and Customer Service Executive in Mumbai, Maharashtra is Rs 201,850 per year. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

Rs 118,990 - Rs 356,690
Rs 120K
Rs 190K
Rs 360K
MEDIAN: Rs 194,191
10%
50%
90%
Rs 0Rs 397K
Salary Rs 118,990 - Rs 356,690
Bonus Rs 2,027 - Rs 94,687
Commission Rs 43,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
Rs 117,446 - Rs 397,317
  • Country: India
  • Currency: INR
  • Updated: 7 Jan 2018
  • Individuals Reporting: 79

Job Description for Call Center and Customer Service Executive

Call center customer service executives hold high-level, problem-solving positions in fast-paced work environments; they must have strong communication skills and the ability to think quickly and creatively to solve consumers' problems in a professional manner. These executives are responsible for enacting their companies' standards while providing exemplary service to consumers, and many may telecommute or work solely in offices.

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Call Center and Customer Service Executive Tasks

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Call Center and Customer Service Executive Job Listings

Key Stats for Call Center and Customer Service Executive

Gender

Female
28 %
Male
72 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
Less than 1 year
30%
1-4 years
63%
5-9 years
8%

Skills That Affect Call Center and Customer Service Executive Salaries

Customer Relationship Management (CRM)
▲13%

Oral / Verbal Communication
▲1%

National Average
Rs 202,000

Customer Service
▼1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
28 %
Male
72 %

Common Health Benefits

medical benefits
Medical: 57%
dental benefits
Dental: 7%
vision benefits
Vision:
no benefits
None: 40%